IT Helpdesk Manager
1 month ago
We are delighted to be working with a Northampton based professional service company. They are recruiting for an IT Helpdesk Manager to join their team on a full time, permanent basis.
Key responsibilities will include:
* Supervise and monitor the existing helpdesk team
* Manage the helpdesk ticketing system and ensure issues are resolved efficiently
* Support with complex issues escalated from the service desk
* Coordinate with other IT teams and projects
* Manage 3rd party suppliers and vendors
The successful candidate will have:
* Experience in similar senior role
* Broad experience in IT and AV support
* Proven ability to lead
* Driven interest in IT
* Excellent customer service skills
* Full UK driving licence
If this role looks like your next challenge, please contact Sam ASAP or apply via this advert
We endeavour to reply to every candidate, every time but if you haven’t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions
-
IT Helpdesk Manager
4 weeks ago
Northampton, Northamptonshire, United Kingdom Zero Surplus Full timeIT Helpdesk ManagerWe are seeking an experienced IT Helpdesk Manager to lead and oversee our IT helpdesk team, ensuring the highest standards of technical support are provided to our internal customers.As a key member of our IT team, you will be responsible for daily management of the IT helpdesk, troubleshooting complex technical issues, and maintaining our...
-
IT Helpdesk Manager
4 weeks ago
Northampton, Northamptonshire, United Kingdom IDEAL PERSONNEL Full timeAt Ideal Personnel, we are seeking an experienced IT Helpdesk Manager to lead and oversee our IT helpdesk team, ensuring efficient and effective technical support to our internal customers.Key Responsibilities:Supervise and mentor the IT helpdesk team, providing guidance, support, and training to ensure they are equipped to handle complex technical...
-
IT Helpdesk Manager
3 weeks ago
Northampton, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeOur client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers. Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction.Role:• Supervising...
-
IT Helpdesk Manager
1 month ago
Northampton, United Kingdom CV-Library Full timeOur client has an exciting opportunity for an IT Helpdesk Manager to lead and oversee their IT helpdesk team, ensuring efficient and effective technical support to internal customers. Also responsible for managing the daily operations of the IT helpdesk, troubleshooting complex issues, and maintaining high levels of customer satisfaction. Role: •...
-
IT Helpdesk Manager
3 weeks ago
Northampton, United Kingdom Eclectic Recruitment Full timeWe are delighted to be working with a Northampton based professional service company. They are recruiting for an IT Helpdesk Manager to join their team on a full time, permanent basis.Key responsibilities will include: * Supervise and monitor the existing helpdesk team * Manage the helpdesk ticketing system and ensure issues are resolved efficiently *...
-
IT Helpdesk Team Lead
4 weeks ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob Title: IT Helpdesk Team LeadJob Summary: We are seeking an experienced IT Helpdesk Team Lead to join our team at Ideal Personnel & Recruitment Solutions Limited. The successful candidate will be responsible for leading and overseeing our IT helpdesk team, ensuring efficient and effective technical support to internal customers.Key Responsibilities:•...
-
Pulse Helpdesk Administrator
6 months ago
Northampton, United Kingdom Mitie Full time**Job Ref43667** **Pulse Helpdesk Administrator - 8 Month FTC (Maternity Cover)** **The Role** We have a new opportunity for a Helpdesk Administrator to join our existing Pulse Helpdesk team on a fixed term basis to provide customer and administrative support to a number of key clients. This is an excellent opportunity for an experienced administrator who...
-
IT Helpdesk Team Lead
4 weeks ago
Northampton, Northamptonshire, United Kingdom Zero Surplus Full timeJob Title: IT Helpdesk Team LeadJob Summary: We are seeking an experienced IT Helpdesk Team Lead to join our team at Zero Surplus. As a key member of our IT department, you will be responsible for leading and overseeing the IT helpdesk team, ensuring the highest standards of technical support are provided to our internal customers.Key Responsibilities:Manage...
-
Estates & Facilities Helpdesk Administrator
5 months ago
Northampton, United Kingdom St Andrew's Healthcare Full time**Administrator - Estates & Facilities** **Location: Northampton** **Salary: £22,838 per annum** **Hours: Full time 37.5 hours** **Fixed Term Contract until January 2026.** St. Andrew’s Healthcare has a vacancy for an administrator to join our Helpdesk Team **Working at St Andrew’s Healthcare** We’re the UK’s largest independent provider of...
-
Estates & Facilities Helpdesk Administrator
5 months ago
Northampton, United Kingdom St Andrew's Healthcare Full time**Administrator - Estates & Facilities** **Location: Northampton** **Salary: £21,562 per annum** **Hours: Full time 37.5 hours** St. Andrew’s Healthcare has a vacancy for an administrator to join our Helpdesk Team **Working at St Andrew’s Healthcare** We’re the UK’s largest independent provider of NHS services, a unique mental health charity...
-
Junior Helpdesk
5 months ago
Northampton, United Kingdom Paradise Computing Limited Full time**About us** Paradise Computing Limited is a small business in Northampton, NN7 4HE. We are professional, agile, and our goal is to Paradise Computing Ltd is an IT services company based in Althorp near Northampton. Established in 1987 the company specialises in cloud platforms for Sage 200 ERP systems, software development, network support and training. We...
-
IT Helpdesk Support Coordinator
5 months ago
Northampton, United Kingdom Yusen Logistics (UK) Full timeJob Ref VTFCEN00444 City: Northampton Department IT Salary Salary range £25000.00 - 27000.00 Status Full Time Type Permanent Hours Monday to Friday on a rotational shift basis: 8am - 4pm/ 9am - 5pm/ 10am - 6pm The Company Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed...
-
IT Helpdesk Manager
1 month ago
Northampton, United Kingdom Zero Surplus Full timeYou've been in a senior IT capacity for the last 3-5 years, but your ambition to work for a leading industry name is outweighing the benefits of your current role. Is the next step in your career managing a slightly larger team? Perhaps you are looking for a role where you have to travel and use you expertise to benefit other departments within the...
-
IT Support Team Lead
2 weeks ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob Description:We are seeking a highly skilled and experienced IT Helpdesk Manager to lead our IT helpdesk team and oversee the efficient and effective technical support to our internal customers.Key Responsibilities:Supervise and mentor the IT helpdesk team, providing guidance, support, and training.Responsible for monitoring and managing the helpdesk...
-
IT Services Team Lead
2 weeks ago
Northampton, Northamptonshire, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeJob DescriptionRole and ResponsibilitiesAs the IT Helpdesk Manager at Ideal Personnel & Recruitment Solutions Limited, you will be responsible for leading and overseeing our IT helpdesk team, ensuring efficient and effective technical support to our internal customers.Team Leadership - Supervise and mentor the IT helpdesk team, providing guidance, support,...
-
Helpdesk Advisor
5 months ago
Northampton, United Kingdom Mitie Full time**Job title**: Security Operations Centre Operator **Where**: Head Office - Northampton Business Park, Northampton, NN4 7SL **When**: We're looking to get the right person in to the team ASAP **Hours**: 40hrs per week working a four-on-four-off shift pattern of days/nights Job Overview Emergency Control Room call handling Supporting colleagues across...
-
Helpdesk Operative
5 months ago
Northampton, United Kingdom Mitie Full time**Job Ref 52823** **Control Room Administrator - Mitie National Operations Centre** **Mitie, **the UK's principal facilities management and professional services company, are growing our **National Operations Centre** **Team** and are looking for people to join us on a permanent basis. Are you someone who wants to grow their career in a fast paced...
-
Facilities Administrator
7 months ago
Northampton, United Kingdom Rodericks Dental Limited Full timeRole Description Rodericks is a growing company based in Northampton. The role will specialise in the service provision to our practices for reactive works, compliance, and facilities related items. As a helpdesk co-ordinator you will deliver excellent customer service to our staff, escalating facilities faults, and playing an integral role in connecting...
-
{"text": "SAP Junior Professional", "synonyms":
3 weeks ago
Northampton, Northamptonshire, United Kingdom Shoosmiths Full time{"text": "In this role, you will play a vital part in supporting the SAP system operations and assisting in the implementation of SAP solutions.• Be the first point of contact within the SAP Team for helpdesk calls.• Work with the functional team to create and change accounts and passwords.• Review system documentation and update as...
-
SAP Junior Analyst Position
4 weeks ago
Northampton, Northamptonshire, United Kingdom Shoosmiths Full timeAbout the RoleShoosmiths is a leading law firm that offers excellent service, incisive thinking, and a focus on what matters. We support exciting and ambitious businesses, empowering our people to be their authentic selves and deliver together in supportive teams committed to excellence and innovation.We have an outstanding benefits package to complement our...