Customer Support Admin

2 months ago


Bicester, United Kingdom CV-Library Full time

Job Title: Customer Support Administrator
Location: Bicester
Salary: Up to £30,000 per annum
Hours: Full-time, Permanent

Are you passionate about customer service and looking for a new opportunity?
We are seeking a proactive and customer-focused Customer Support Administrator to join a growing company based in Bicester. This is a full-time, permanent position offering a competitive salary of up to £30,000, where you'll play a key role in ensuring customer satisfaction while also handling important administrative tasks.

Key Responsibilities:
Oversee and manage customer support requests, ensuring timely and effective responses.
Handle inquiries and provide solutions to customer issues in a professional and courteous manner.
Assist with technical support requests, providing guidance or escalating to the appropriate teams as needed.
Manage and update customer records in CRM systems, ensuring data accuracy and completeness.
Perform general office administrative tasks to support day-to-day operations.
Collaborate with other teams to resolve customer issues and improve the overall customer experience.
Track customer feedback and identify areas for improvement in the service process.
Skills & Experience Required:
Previous customer service experience is essential.
Ideally, experience in technical support or system administration, or a strong interest in learning these areas.
Proficiency with office software (Microsoft Office Suite) and CRM tools.
Excellent communication skills, both written and verbal.
Strong problem-solving skills and the ability to remain calm and professional under pressure.
Organised with strong attention to detail and the ability to manage multiple tasks.
A team player with a positive attitude and willingness to go the extra mile for customers.
What's on offer:
Competitive salary of up to £30,000 per annum.
Full-time, permanent role in a supportive and dynamic environment.
Opportunity to grow and develop within a company that values its staff.
A chance to gain experience in both customer service and technical support.
If you're a motivated individual with a background in customer service and a keen interest in technical support or system administration, we'd love to hear from you


  • Site Support Assistant

    7 months ago


    Bicester, United Kingdom Fox Morris Group Full time

    **Site Support Assistant (Admin)** **Fox Morris Group** are currently looking for Site Support Assistant (Admin) The Contract is **long-term** **Ref 5232232** **£13.30** **Redbridge Council** **I have attached a brief description of the role;** - Provide face to face services and signposting to site users and visitors, gathering and providing...


  • Bicester, United Kingdom Holland Cooper Full time

    **JOB TITLE** Operations/Admin Assistant **LOCATION** Holland Cooper, Bicester Village **WORKING DAYS** Part time - must be fully flexible and available to work Monday - Sunday in line with business hours. Shift patterns differ. Minimum 3 days. **BOUTIQUE OPERATING DAYS** Monday - Sunday **COMPANY PROFILE** Holland Cooper is a brand so synonymous with...

  • Office Admin

    5 days ago


    Bicester, United Kingdom David Cadwallader & Co Ltd Full time

    Salary 18k-20K We are a family firm of Chartered Certified Accountants based in Chesterton which is outside Bicester. We provide a broad -based specialist service, covering accountancy, auditing, taxation, VAT, payroll, and advisory work to a wide range of industries. We are looking to increase our team and recruit a full time Office Administrator to...


  • Bicester, United Kingdom Oxby and Parke Recruitment Full time

    **The Company** A large global business specialising in commercial construction is looking for a proactive go getter to join their busy customer service and sales order admin team. **Please note you require your own transport due to the location - Westcott, HP18 0XB. (approx. 10mile drive from Thame/Aylesbury/Bicester).** **The Role** In this role you...


  • Bicester, United Kingdom ARAMARK Ltd Full time

    Staff Mess Supervisor / Admn Assistant **£**12.50 per hour, **RESPONSIBLE TO General Manager** **DUTIES & RESPONSIBILITIES** **This is a dual role coevering the officer sstaff mess and admin work for the main kitchen catering within HNMP Bullingdon catering department.** **Cooking and supervising prisoner cookg food.** **Cash Handling** **Food...


  • Bicester, United Kingdom aask us Ltd Full time

    We are looking for an enthusiastic person to support the sales team with admin support. You must be comfortable on the telephone, and ready to support the team in any duties required. **Salary**: £20,000.00-£22,000.00 per year Schedule: - 8 hour shift - Monday to Friday Work Location: One location


  • Bicester, Oxfordshire, United Kingdom Pertemps Banbury Full time

    Pertemps is seeking a CUSTOMER SUPPORT PROFESSIONAL to join our team in Bicester. As a key member of our support team, you will be responsible for overseeing and managing customer support requests, ensuring timely and effective responses. This is a full-time, permanent position offering a competitive salary of up to £30,000 per annum, where you'll play a...


  • Bicester, United Kingdom Equation Recruitment Full time

    **Business Support Administrator** **Salary**: £27,000 per annum **Working Hours**: 40 Hours per week **Contract**: Temp-to-Perm **Location**: Bicester **Overview**: Equation Recruitment are looking for a Business Support Administrator on behalf of our successful and growing client. You will be the first point of contact for enquiries from customers, both...


  • Bicester, United Kingdom Defence Equipment & Support Full time

    **Disposals and Sales Support** **Level** TSI **Salary** £20,500 - £22,000 **Number of Posts** 2 **Location** MOD Bicester, Oxfordshire OX25 2LD **About the job** **Summary** At Defence Equipment & Support (DE&S), we're here to provide for the Army, the Royal Navy, and the Royal Air Force, as they serve our country all over the world. We support...

  • Store Admin

    7 months ago


    Bicester, United Kingdom Maison Valentino Full time

    **Location**: Bicester, GB ID: 7712 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe...


  • Bicester, Oxfordshire, United Kingdom This is an IT support group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Sales Associate. This role is perfect for someone who enjoys working in a fast-paced retail environment and has a passion for delivering exceptional customer service.The successful candidate will be responsible for providing an outstanding...

  • Office Admin

    7 months ago


    Bicester, United Kingdom Oxford Commercials Full time

    The purpose of this dual role is to combine excellent administration alongside accounting skills to assist our customer service and accounts team. Working in an environment where you will need to demonstrate the ability to multi-task a busy and varied workload and work under pressure to achieve objectives and meet targets. Full training is given from day one...


  • Bicester, United Kingdom CV-Library Full time

    Business Support Administrator Salary: £27,000 per annum Working Hours: 40 Hours per week Contract: Temp-to-Perm Location: Bicester Overview: As a Business Support Administrator, you will be the first point of contact for enquiries from customers, both externally (hospitals) and internally (sales team). Each administrator deals with the sales...


  • Bicester, United Kingdom Equation Recruitment Full time

    Business Support Administrator Salary: £27,000 per annum Working Hours: 40 Hours per week Contract: Temp-to-Perm Location: Bicester Overview: As a Business Support Administrator, you will be the first point of contact for enquiries from customers, both externally (hospitals) and internally (sales team). Each administrator deals with the sales teams...


  • Bicester, United Kingdom Premier Technical Recruitment Ltd Full time

    **Electronics Customer Support Engineer** Bicester **c£25k to £32k neg dep exp + generous benefits** Our client has been established for almost 20 years and specialise in the design and manufacture of niche sector electronic safety systems and equipment to their prestigious global customer base, and as a result of continued success and an ongoing...


  • Bicester, Oxfordshire, United Kingdom Downtown Recruitment Ltd Full time

    About the RoleIn this Service Operations role, you will be responsible for managing onboarding procedures, liaising with clients and candidates, and developing in-depth knowledge of software and in-house portal.Manage timesheet information and cross-check financialsSupport consultants with day-to-day adminStrong IT skills, multi-tasking, and prioritizing...


  • Bicester, Oxfordshire, United Kingdom Getting In Limited Full time

    Job DescriptionIn this exciting role as an Apprentice Customer Support Representative, you will play a vital part in ensuring the smooth operation of our customer service team. You will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to our clients. Your duties will include processing customer orders,...


  • Bicester, United Kingdom Ralph Davies International Ltd Full time

    **Job description** RDI are a dynamic and growing business within the food sector who work with customers to dedicated to food, cost effective distribution solutions. As a business we are passionate about our customers and value our people with their importance and engagement key to making our business a success. As a result of significant business growth...


  • Bicester, Oxfordshire, United Kingdom Hunter Knight Recruitment Ltd Full time

    Hunter Knight Recruitment LtdJob Overview:Our Bicester-based Commercial Service Team is seeking a highly skilled and experienced HGV Service Advisor to join their team. The ideal candidate will have a strong background in customer service and the ability to work effectively in a fast-paced environment.The Role:Provide exceptional customer service to our...


  • Bicester, Oxfordshire, United Kingdom Hunter Knight Recruitment Ltd Full time

    Job Title: Transportation Industry Customer Support SpecialistJob DescriptionAt Hunter Knight Recruitment Ltd in Bicester, we are searching for a highly skilled Transportation Industry Customer Support Specialist to join our Commercial Service Team. As a key player in our team, you will be responsible for delivering exceptional customer service, managing...