Customer Support Professional
1 day ago
Key Responsibilities:
- Manage customer support requests, providing timely and effective responses.
- Handle inquiries and provide solutions to customer issues in a professional and courteous manner.
- Assist with technical support requests, providing guidance or escalating to the appropriate teams as needed.
- Update customer records in CRM systems, ensuring data accuracy and completeness.
- Perform general office administrative tasks to support day-to-day operations.
Requirements:
- Previous customer service experience is essential.
- Ideal candidate will have experience in technical support or system administration, or a strong interest in learning these areas.
- Proficiency with office software (Microsoft Office Suite) and CRM tools.
- Excellent communication skills, both written and verbal.
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