Apprentice Customer Support Representative

1 month ago


Bicester, Oxfordshire, United Kingdom Getting In Limited Full time
Job Description
In this exciting role as an Apprentice Customer Support Representative, you will play a vital part in ensuring the smooth operation of our customer service team. You will be responsible for handling customer inquiries, resolving issues, and providing exceptional support to our clients. Your duties will include processing customer orders, preparing quotes, and chasing updates on deliveries. You will also be required to log queries, set tasks for the purchasing team, and use our Sage CRM system to manage customer interactions.

This role requires strong communication, IT, and problem-solving skills, as well as a high level of organisational ability. You must be able to work accurately and efficiently, while maintaining a professional demeanor at all times. As a valued member of our team, you will have access to training and development opportunities, including a Level 3 Customer Service Specialist qualification. This apprenticeship will provide you with the skills and knowledge necessary to excel in this role and take your career to the next level.

We offer a competitive salary of approximately £18,500 per annum, depending on location and experience.

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