Transportation Industry Customer Support Specialist

3 days ago


Bicester, Oxfordshire, United Kingdom Hunter Knight Recruitment Ltd Full time

Job Title: Transportation Industry Customer Support Specialist

Job Description

At Hunter Knight Recruitment Ltd in Bicester, we are searching for a highly skilled Transportation Industry Customer Support Specialist to join our Commercial Service Team. As a key player in our team, you will be responsible for delivering exceptional customer service, managing workflow, and contributing to the success of our commercial service operations.

Main Responsibilities:
  • Handle customer inquiries and resolve issues promptly and professionally
  • Work closely with technicians to ensure efficient repair processes
  • Provide clear and concise updates to customers on vehicle progress
  • Identify opportunities for promoting additional services and supporting business growth
Requirements:
  • Excellent customer service skills and experience in a similar role or industry
  • Ability to work effectively in a fast-paced environment and under pressure
  • Strong analytical and problem-solving skills
What We Offer:
  • Competitive salary range: £32,000 - £36,000 per annum (including basic salary and bonus potential)
  • Opportunities for career advancement and professional development
  • A dynamic and supportive team environment


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