Transportation Industry Customer Support Specialist
3 days ago
Job Title: Transportation Industry Customer Support Specialist
Job DescriptionAt Hunter Knight Recruitment Ltd in Bicester, we are searching for a highly skilled Transportation Industry Customer Support Specialist to join our Commercial Service Team. As a key player in our team, you will be responsible for delivering exceptional customer service, managing workflow, and contributing to the success of our commercial service operations.
Main Responsibilities:- Handle customer inquiries and resolve issues promptly and professionally
- Work closely with technicians to ensure efficient repair processes
- Provide clear and concise updates to customers on vehicle progress
- Identify opportunities for promoting additional services and supporting business growth
- Excellent customer service skills and experience in a similar role or industry
- Ability to work effectively in a fast-paced environment and under pressure
- Strong analytical and problem-solving skills
- Competitive salary range: £32,000 - £36,000 per annum (including basic salary and bonus potential)
- Opportunities for career advancement and professional development
- A dynamic and supportive team environment
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