Dispatch Team Leader
3 months ago
Full time - 40 hours (unsociable hours) Monday - Saturday
About Providor:
Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers.
As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to empower consumers and businesses with accurate, real-time data, enabling informed energy decisions.
Purpose of the role:
Responsible for overseeing the daily operations of the dispatch team, ensuring efficient and timely coordination of engineers/Partners. This role involves managing dispatch staff, optimising dispatch procedures, and maintaining effective communication with Engineers clients, and other stakeholders.
Key Responsibilities:
Lead, mentor, and supervise the dispatch team, including scheduling shifts, assigning tasks, and monitoring performance to ensure high levels of productivity and morale.
Oversee the dispatching of Engineers/Partners , ensuring that all operations are conducted efficiently and in accordance with company policies and client requirements.
Facilitate clear and effective communication between dispatchers, Engineers clients, and other departments to ensure seamless coordination and address any issues promptly.
Track and analyse key performance indicators (KPIs) related to dispatch activities, identifying areas for improvement and implementing strategies to enhance operational efficiency.
Address and resolve operational challenges, including emergencies, delays, by coordinating with relevant personnel and deploying appropriate resources.
Ensure accurate documentation of dispatch activities, quality assurance, and other relevant information for reporting and compliance purposes.
Provide training and development opportunities for dispatch employees to enhance their skills and knowledge, ensuring they are equipped to perform their duties effectively.
Salary £27,040
Plus, a discretionary bonus of up to £1,440.00 per annum on successful achievement of monthly KPI’s
Benefits
Employer contributed pension scheme
Employee Assistance Programme with 24 hours telephone and online access,
29 days annual leave (Inc. statutory bank holidays)
Access to Flexible Benefits Scheme (including buy holidays, bike to work scheme, Health shield care plan, and many more)
Life assurance
Breakfast Club
Social Events
The Individual:
Minimum of 3-5 years of experience in dispatching, logistics, or a similar role, with at least 1-2 years in a supervisory or leadership position.
Excellent communication and interpersonal skills.
Proficiency in using dispatch software, GPS systems, and other relevant technology.
Analytical skills to assess performance metrics and implement improvements.
Knowledge of transportation regulations and safety standards
-
Dispatch Team Leader
1 month ago
Newmarket, Suffolk, United Kingdom Sureserve Group Full time €27,040Full time - 40 hours (unsociable hours) Monday - Saturday About Providor: Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers. As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability...
-
Team Leader
3 weeks ago
Newmarket, United Kingdom Exact Sourcing Limited Full timeJoin a thriving company as an Out of Hours Dispatch Team Leader, managing after-hours operations to support both business functions and customer needs. Due to expansion, our client in Newmarket is seeking a motivated individual to coordinate between customers and engineers, ensuring smooth service during off-peak times. This role requires excellent...
-
Team Leader
1 month ago
Newmarket, United Kingdom Exact Sourcing Limited Full timeJoin a thriving company as an Out of Hours Dispatch Team Leader, managing after-hours operations to support both business functions and customer needs. Due to expansion, our client in Newmarket is seeking a motivated individual to coordinate between customers and engineers, ensuring smooth service during off-peak times. This role requires excellent...
-
Team Leader
2 months ago
Newmarket, United Kingdom CV-Library Full timeJoin a thriving company as an Out of Hours Dispatch Team Leader, managing after-hours operations to support both business functions and customer needs. Due to expansion, our client in Newmarket is seeking a motivated individual to coordinate between customers and engineers, ensuring smooth service during off-peak times. This role requires excellent...
-
Dispatch Team Supervisor
4 weeks ago
Newmarket, United Kingdom Sureserve Group Full timeJob Title: Dispatch Team SupervisorAbout the Role: We are seeking an experienced and skilled individual to oversee the daily operations of our dispatch team. As a key member of our logistics department, you will be responsible for coordinating the efficient and timely deployment of engineers and partners across the UK.Key Responsibilities:Lead, mentor, and...
-
Dispatcher
2 months ago
Newmarket, United Kingdom CV-Library Full timeAbout Providor: Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers. As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability through innovative metering solutions. Our mission is to...
-
Dispatch Centre Supervisor
2 weeks ago
Newmarket, Suffolk, United Kingdom Sureserve Group Careers Full timeJob Description:As a Dispatch Centre Supervisor, you will be responsible for leading our dispatch operations team, ensuring the efficient and timely coordination of our engineers/partners across the UK.You will oversee the daily activities of our engineers/partners, manage schedules, and facilitate clear and effective communication between dispatchers,...
-
Dispatch Team Leader
3 weeks ago
Newmarket, United Kingdom Sureserve Group Full timeFull time - 40 hours (unsociable hours) Monday - Saturday About Providor: Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers. As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability...
-
Dispatch Team Leader
1 month ago
Newmarket, United Kingdom Sureserve Group Full timeFull time - 40 hours (unsociable hours) Monday - SaturdayAbout Providor:Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers.As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency and sustainability...
-
Team Leader for Logistics and Operations
7 days ago
Newmarket, Suffolk, United Kingdom Sureserve Group Full time £27,040About the RoleWe are looking for a highly skilled Team Leader for Logistics and Operations to join our team. The successful candidate will have a proven track record of managing dispatch teams and ensuring efficient and timely coordination of engineers and partners.The ideal candidate will have excellent communication and interpersonal skills, as well as...
-
Operational Dispatch Manager
7 days ago
Newmarket, Suffolk, United Kingdom Sureserve Group Full time £27,040Job SummaryWe are seeking an experienced Operational Dispatch Manager to oversee the daily operations of our dispatch team. As a key member of our team, you will be responsible for ensuring efficient and timely coordination of engineers and partners.The successful candidate will have a minimum of 3-5 years of experience in dispatching, logistics, or a...
-
Logistics Coordination Leader
2 weeks ago
Newmarket, Suffolk, United Kingdom Sureserve Group Careers Full timeJob Role:We are seeking a Logistics Coordination Leader to join our team, responsible for overseeing the daily activities of our engineers/partners across the UK.The successful candidate will be a natural leader with excellent communication skills and a proven track record in managing teams. They will be responsible for ensuring efficient and timely...
-
Operations Team Manager
2 weeks ago
Newmarket, Suffolk, United Kingdom Sureserve Group Careers Full timeJob Title: Operations Team ManagerWe are seeking a highly skilled and experienced individual to lead our dispatch operations team, responsible for overseeing the daily activities of our engineers/partners across the UK.The successful candidate will be a natural leader, with excellent communication skills and a proven track record in managing teams. They will...
-
Engineer Coordinator
4 weeks ago
Newmarket, United Kingdom Sureserve Group Full timeDispatch Team Leader Job Description: We are looking for a skilled and experienced Dispatch Team Leader to join our team. The successful candidate will be responsible for overseeing the daily operations of our dispatch team, ensuring the efficient and timely deployment of engineers and partners across the UK. Key responsibilities include:Supervising the...
-
Newmarket, Suffolk, United Kingdom Sureserve Group Full timeJob Description Full time - 40 hours (unsociable hours) Monday - Saturday About Providor: Providor Ltd, a subsidiary of Sureserve Group Limited, specialises in installing domestic smart meters across the UK, working directly with numerous energy suppliers. As a leader in the smart metering industry, Providor is dedicated to advancing energy efficiency...
-
Inorganic / ICP MS Team Leader
3 weeks ago
Newmarket, United Kingdom Russell Taylor Group Ltd Full timeInorganic / ICP MS Team Leader Type: Permanent Location: Newmarket Hours: Days (Mon- Friday) Additional: Company pension, life assurance, employee assistance programme, attendance bonus Our Client, a global testing company is looking to recruit for an experienced ICP/MS / ICP-OES Chemist to either step up to a TL level or will be in a similar position...
-
Inorganic / ICP MS Team Leader
2 months ago
Newmarket, United Kingdom CV-Library Full timeInorganic / ICP MS Team Leader Type: Permanent Location: Newmarket Hours: Days (Mon- Friday) Additional: Company pension, life assurance, employee assistance programme, attendance bonus Our Client, a global testing company is looking to recruit for an experienced ICP/MS / ICP-OES Chemist to either step up to a TL level or will be in a similar position...
-
Team Leader
6 months ago
Newmarket, United Kingdom Neway International Full timeTEAM LEADERS needed to work in a food production company based in the Newmarket. DETAILS: Position: Team Leader Location: Newmarket, Suffolk Hours: Monday to Friday, 6:00-14:00 and Monday to Friday,14:00-22:00, Start: Immediately **Salary**: £11.90 per hour during training period and £14.05 per hour after the training Overtime is available during the...
-
Team Leader
7 months ago
Newmarket, United Kingdom The Cambian Group Full timeWe are the Cambian group, one of the largest independent providers of care and education for children and young people. We believe that everybody has a personal best and we strive to show our young people their potential. As we celebrate our successful opening of our 2nd home at Merida we are now looking at the 3rd home. An exciting opportunity has arisen...
-
Logistics Team Leader
6 months ago
Newmarket, United Kingdom Swift UK Recruitment Full timeSwift Recruit have opportunity to join a market leader in the logistics space as a logistics team leader in Newmarket **Requirements**: - Experience of HGV driving - Transport management - People Management - Clean driving licence - Counterbalance FLT Licence (Plus) - CPC (Plus) **Salary**: £32,000.00-£35,000.00 per year **Job Types**: Full-time,...