Operations Team Manager

17 hours ago


Newmarket, Suffolk, United Kingdom Sureserve Group Careers Full time
Job Title: Operations Team Manager

We are seeking a highly skilled and experienced individual to lead our dispatch operations team, responsible for overseeing the daily activities of our engineers/partners across the UK.

The successful candidate will be a natural leader, with excellent communication skills and a proven track record in managing teams. They will be responsible for ensuring efficient and timely coordination of our engineers/partners, while maintaining effective relationships with clients and other stakeholders.

Key Responsibilities:

  • Team Leadership: Lead, mentor, and supervise the dispatch team, including scheduling shifts, assigning tasks, and monitoring performance to ensure high levels of productivity and morale.
  • Dispatch Operations: Oversee the dispatching of engineers/partners, ensuring that all operations are conducted efficiently and in accordance with company policies and client requirements.
  • Communication: Facilitate clear and effective communication between dispatchers, engineers/clients, and other departments to ensure seamless coordination.
  • Scheduling: Manage schedules to ensure optimal utilization of resources and meet business objectives.

About Us:

Our company provides smart metering solutions in the UK, working directly with numerous energy suppliers. We are committed to advancing energy efficiency and sustainability through innovative metering solutions.

Requirements:

  • Bachelor's degree in a related field (e.g., business administration, management).
  • At least 3 years of experience in a leadership role, preferably in a similar industry.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Knowledge of dispatch operations, project management, or a related field is an asset.

What We Offer:

We offer a competitive salary, benefits package, and opportunities for professional growth and development in a dynamic and supportive environment.

Salary: £45,000 - £55,000 per annum depending on experience.

Location: Various locations across the UK.

Estimated Salary Range: £50,000 - £60,000 per annum based on market conditions and location.


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