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Senior Retail Operations Manager

1 month ago


Newmarket, Suffolk, United Kingdom SVP Sports Full time
Job Title: Senior Retail Operations Manager

Job Description:
SVP Sports is seeking a highly skilled and experienced Senior Retail Operations Manager to lead our retail store team in providing exceptional customer service and driving sales growth. This is a challenging role that requires strong leadership, communication, and problem-solving skills.

About the Role:
We are looking for someone with 1-2 years of experience in retail management who can oversee day-to-day operations, manage staff, and drive business results. You will be responsible for supervising 1-2 people, managing inventory, ordering merchandise, and resolving customer complaints.

Key Responsibilities:
* Supervise staff and assign duties
* Hire and train or arrange for training of staff
* Order merchandise and maintain inventory
* Authorize return of merchandise
* Establish work schedules
* Prepare reports on sales volumes, merchandising, and personnel matters
* Resolve issues that may arise, including customer requests and supply shortages

Benefits:
* Competitive salary: $60,000 - $80,000 per year
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

About Us:
SVP Sports is a leading sports retailer with a commitment to excellence and customer satisfaction. We offer a range of products and services to meet the needs of athletes and fitness enthusiasts.