Trade Counter Assistant
1 month ago
Trade Counter Assistant
Permanent
£24,000.00 - £26,000.00 per annum
Days
Birmingham
Are you passionate about customer service, enjoy working in a fast-paced environment, and thrive in a team setting? If so, we have an exciting opportunity for you to join our clients friendly and knowledgeable team in the historic Jewellery Quarter.
About the Role
As a Trade Counter Assistant, you’ll play a vital role in the smooth day-to-day operation of our trade counter. You’ll assist customers from across the jewellery trade, helping them find products ranging from bullion and wedding rings to tools and equipment. No two days are the same in this varied and rewarding role
What You'll Do:
• Serve customers in-store, ensuring an outstanding level of service.
• Provide expert advice on our diverse product range.
• Process orders from the trade counter, internet, and telephone, preparing them for dispatch.
• Assist in booking in product deliveries and maintaining accurate stock control.
• Support your team with general administrative and organisational tasks.
What We’re Looking For:
• A proven ability to deliver exceptional customer service.
• Strong computer skills and attention to detail.
• Excellent communication skills – face-to-face, over the phone, and via email.
• A friendly, approachable, and enthusiastic personality.
• Organised and flexible, with the ability to thrive under pressure.
• A great team player with self-motivation and a drive to succeed.
• Experience in the jewellery industry is a bonus, but not essential – we’re happy to train the right candidate.
Why Join Us?
Our client is part of a legacy steeped in craftsmanship and tradition, supporting jewellers with premium products and expert knowledge. When you join their team, you’re joining a supportive, professional, and welcoming workplace where your contributions truly matter.
Ready to Shine?
If this sounds like the role for you, we’d love to hear from you. Take the next step in your career by applying today. Let’s make 2025 your year to thrive
Apply now to start your journey in January.
To be considered for this position please send us your CV ASAP by applying to this advert
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