Trade Counter Assistant

6 months ago


Birmingham, United Kingdom SFR Recruitment Solutions Full time

**Ironmongery Trade Counter Assistant**

Our client is an established family business and leading supplier of Ironmongery and Builders Hardware.

**Benefits**
- Family business
- Growing division
- On site parking
- Great facilities
- Supportive culture
- Excellent management team
- Working hours are 08.00 to 5.15pm Monday to Thursday and 08.00 to 5.00pm on Friday (41 hours per week)
- Salary of £11.44 per hour (£24,390)

**Role Description**
Service customer’s requirements & providing technical support as required. Key measures of success are the efficient handling of sales enquiries, avoiding unnecessary discounts & accurate order processing. Assist with general warehousing activities as directed by the line manager.

**Qualifications**
- Process customer orders accurately.
- Ensure the customer’s requirements are carried out in a timely & efficient manner.
- Provide technical support & advice.
- Appraise your manager of product developments & new sales opportunities.
- Make your manager aware of customer complaints.
- To work closely with the other members of the sales team, estimating, warehouse & transport.
- Maintain a tidy & accurate stock
- Ensure goods returned are dealt with promptly & accurately, making sure they are in a suitable condition to be returned to stock or suppliers.
- Work within the set discount structure unless authorised by your manager.
- Help in other departments including despatch and goods inwards.
- Stock taking.
- Key cutting & basic locksmith work.

If you are interested in this position, please contact SFR Recruitment Solutions for a complete job description and a confidential conversation.

**Architectural Ironmongery | Internal & External Doors | Access Control | Window & Door Hardware**

**Job Types**: Full-time, Permanent

**Salary**: £11.44 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Trade Counter: 2 years (preferred)
- customer service: 1 year (preferred)

Work Location: In person



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