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Receptionist Administrator

2 months ago

Torquay, United Kingdom CV-Library Full time

This Receptionist Administrator role is an integral part of the business and this is often the first point of contact to both internal and external clients. Maintaining a professional and friendly manner is essential as this role involves dealing with people at all levels.
The Receptionist Administrator role focuses on call handling and front-of-house work, but also includes file administration, data entry, and database management.
We are very interested to hear from anyone with previous reception / front of house experience in any industry (Hotel / Office / Accountancy / Legal / GP Surgery etc.) The ability to work under pressure is important as they are a very busy practice.
What you’ll be doing as their Receptionist Administrator
* Undertaking receptionist tasks including managing front of house and ensuring the reception area is organised and presented in a professional manner
* Meeting clients who present themselves at reception and dealing with their enquiries as necessary
* Receiving and making telephone calls to clients and third party contacts including keeping them up to date with matter/transaction progress
* Scheduling appointments for Fee Earners
* Maintaining Fee Earner diaries
* Liaising with all members of staff in relation to client matters
* Opening electronic files and inputting client details
* Managing incoming and outgoing correspondence
* Ensuring electronic and manual client matter files are up to date
* Preparing files for storage and retrieving client documents
Could you be part of this friendly, award-winning team?
As their Receptionist Administrator you will need:
* At least 1 years’ experience in a similar receptionist / front of house role
* To be proficient in a variety of computer software applications including Microsoft
* Strong communication skills with a high standard of professionalism and courtesy
* A clear confident telephone manner
* To be organised with a logical approach
* Strong multi-tasking and time-management skills
Salary & Benefits
* Salary c£23,000 per year, negotiable
* 24 days of annual leave plus bank holiday
* Company Pension Scheme
* Private Health Insurance
Hours
As their Receptionist Administrator you will work 36 hours per week; 9am to 5.15pm Monday to Thursday, and 9am to 5pm Friday.
Why this Receptionist Administrator role is well worth your consideration
* They have a positive work environment and promote a sense of belonging
* Long standing reputation for client care and a respected name in the profession
* Supportive leadership and management
The Company
Our client is an award-winning firm of Solicitors providing a wide range of legal services to both individuals and businesses. Their team of Lawyers and support staff are experts in their field and carry the values of the firm with them to give a friendly, informal and professional service. They have an excellent track record with many of their clients having been loyal to the Firm for many years, giving them a long standing reputation for client care and respected name in the profession