Administrator

1 week ago


Holywell, United Kingdom CV-Library Full time

Administrator

My client is looking for a candidate who enjoys providing a high level of customer service, intertwined with good interpersonal, organisational skills and a professional manner. They are looking for an individual who has strong administration experience that will enjoy being part of a close-knit team.

Responsibilities will include:

* Manage incoming calls deal with supplier/customer queries and escalate where appropriate

* Greet walk in customers, assist with queries and problem solve where necessary

* Develop and maintain customer and supplier relationships, demonstrating a friendly and helpful manner

* Update customers on a regular basis with regards to their orders

* Maintain customer records on databases

* Logging quotation enquires

* Represent a positive image of the company and its brand at all times

Skills and Experience

* Strong IT skills required

* Outstanding communication and customer service skills

* Team player with flexible attitude; is willing to ensure customer satisfaction

* Must be comfortable working independently and making minor decisions without direct supervision

* Organisation and attention to detail is essential

* Flexible approach - multitask and be flexible in all areas of the role

Candidates must be residing and eligible to work in the United Kingdom, we will not accept oversea applications.

* Monday - Friday 9.00am - 5.00pm or 8am – 4pm

* This role would be suited to an individual that lives locally

* The start date for the role would be January 2025.

Job Type: Full-time

Pay: £25,000.00-£28,000.00 per year

Benefits:

* Casual dress

* Company events

* Company pension

* Employee discount

* Free parking

* On-site parking

Schedule:

* Monday to Friday

Education:

* A-Level or equivalent (preferred)

Experience:

* Customer service: 1 year (preferred)

* Administrative experience: 1 year (preferred)


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