Strategic Contract Manager

2 weeks ago

Exeter, United Kingdom CV-Library Full time

SC Clearance

Lead on and manage the strategic relationship with suppliers, aligning with the Contract Management Responsibilities Matrix used by the Metrological Office. This will include negotiating all aspects of operational delivery to ensure full compliance with contractual standards and costs; leading on any reviews of the services and ensuring demonstrable ongoing value for money.

Lead on the evaluation of operational performance of suppliers, ensuring KPIs and milestones are met, dealing with performance issues and disputes, as required.

Manage contract variations and changes, to ensure value for the organisation, maintaining contract change control processes (including engagement with the Commercial Team for authority to proceed) and logging changes, as well as gathering and disseminating lessons learned.

Identify and monitor risks and other issues that impact contract delivery, plan and deliver mitigations, manage (within scope of authority) and escalate risks and issues where necessary.

Own and review the governance process (including terms of reference) for administering individual contracts, ensuring that all relevant stakeholders, internally and externally, are represented. Act as secretariat to the Executive Steering Group.

Maintain exit and business continuity plans with suppliers, and manage the exit from contracts when appropriate. Oversee changes to the contract and contract schedules documentation, ensuring a full audit trail is in place.

Check and review supplier invoices against payment plans. Oversee spend against budgets and savings/benefits identified in the business case.

Act as a champion to support internal teams on shaping outcome-based requirements, working with the Commercial Team as appropriate, to achieve maximum benefit and success in the market.

Essential Criteria

1. Strategic thinking, evidence of wider strategic thinking with the ability to integrate strategy into deliverable plans.

2. Managing relationships with a strong customer focus, working effectively with internal stakeholders and supplier representatives to encourage collaboration, joint benefits and opportunities to derive the maximum value from contracts through good relationship management. An experienced and capable negotiator

3. Good commercial acumen, understands business priorities and aligns these to how best to incentivise suppliers and get the most from them. Can create the business benefits case around change and quantify the intended benefits of change.

4. Communication skills, excellent communication skills (spoken, written and listening) with an ability to work with multiple stakeholders, tailoring your message to different parts of the organisation.

5. Ability to make sound decisions around operational priorities, including when to stop activities that no longer add value to the business.

6. Already hold, or have the willingness to undertake, Government Contract Management Practitioner level training.

Desirable Criteria

1.Demonstrate a sound knowledge of the application of meteorology, with a focus on customer experience.

2.Experience of working with external suppliers in the context of a Project, Programme or Change delivery environment.

3.Knowledge of UK public sector procurement regulations

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