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Service Advisor

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Farnborough, United Kingdom CV-Library Full time

Service Advisor

Avant Recruit are proud to be partnering with our client, a market leader within Motor Industry. We are currently searching for a Service Advisor. This role is offered on a permanent basis with excellent benefits and competitive salary.

The main responsibilities for the Service Advisor are as follows:

* Booking in MOTs, Services and other repair work

* Providing customers with updates on work being carried out whilst vehicle is in service workshop

* Liaising face to face and via telephone with customers ensuring first class customer journey and experience

* Upselling additional parts, services and accessories to benefit customer

* Advising on warranty cover and process

* Keep accurate and up to date records on in house system

To be a successful candidate for the Service Advisor role you must:

* Have a passion for customer service

* Have excellent communication skills

* Be able to build rapport with customers

* Previous experience within the motor industry, preferably within a dealership environment

* Previous experience of Kerridge system or other similar dealership systems is a distinct advantage

Salary and Benefits:

* £30k – 32k Basic plus bonus

* Bonus scheme – OTE £38.5k

* Enhanced holidays

* Car schemes

* Critical illness cover

* Life assurance

* Pension scheme

If you feel you have the right skill set, knowledge and experience and are looking for a new and rewarding challenge then please apply for the Service Advisor role now