Transportation Partner Manager, Amazon Freight Partner

3 days ago

coalville, United Kingdom Amazon TA Full time
Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online.
Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team.
The role represents a critical function with Amazon EU Operations to continuously improve the service levels, capacities, and costs of the EU Transportation Line Haul to ensure promises to the customers are being maintained.
Key job responsibilities
- Track existing metrics to detect & remove defects
- Line haul performance management (e.g. on-time truck performance)
- Continuous Improvement Management
- Coach, educate and facilitate the growth relationship between Amazon and our dedicated transport partners.
- Support Contract management and contract compliance for partners
- Q4 planning and execution (Amazon Peak)
- Support the Operations Planning (OP) Process: goal settings
- Prepare and participate recurrent Ops calls, business reviews, QBRs, Customer Service workshops (to support the improvement plans)
- Maintain and improve communication, process and Fulfillment Center/partner interface
- Develop relationships with Partners to encourage and facilitate communication to drive new opportunities.
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. You will require Transportation experience. Experience in either Transport Management, Planning, Compliance or Performance. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams.
About the team
Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.
We put safety first as our people are our priority. And we use the expertise of our people to get packages to their destination – quickly, conveniently and sustainably.
BASIC QUALIFICATIONS- A degree
- Experience in supply chain
- Experience in program or project management
- Experience in defining and implementing process improvement initiatives using data and metrics
- Experience working cross functionally with tech and non-tech teams
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level
- Experience defining program requirements and using data and metrics to determine improvements
PREFERRED QUALIFICATIONS- Experience in driving end to end delivery, and communicating results to senior leadership
- Experience leading process improvements
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Knowledge in SQL
- Possess a CPCP
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

  • Transportation Partner Manager, Amazon Freight Partner

    4 weeks ago

    Coalville, United Kingdom Amazon TA Full time

    Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team. The role represents a critical function with...

  • Transportation Partner Manager

    1 day ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    About the RoleWe are seeking a highly skilled Transportation Partner Manager to join our Amazon Freight team. As a key member of our team, you will be responsible for managing our transportation network, ensuring timely and efficient delivery of packages to our customers.Key ResponsibilitiesTrack and analyze key performance metrics to identify areas for...

  • Transportation Partner Manager

    2 days ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    About the RoleWe are seeking a highly skilled Transportation Partner Manager to join our Amazon Freight team. As a key member of our team, you will be responsible for managing our transportation network, ensuring timely and efficient delivery of packages to our customers.Key ResponsibilitiesTrack and analyze key performance metrics to identify areas for...

  • Carrier Transportation Manager, Amazon Freight Partner

    4 months ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon is currently looking for a highly motivated, forward-thinking Transportation Carrier Manager to join the Transportation team. The role represents a critical function with...

  • Transportation Excellence Manager, Amazon Logistics

    3 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-obsessed Customer Excellence Manager to join our Amazon Freight Europe team. As a key member of our team, you will be responsible for driving customer-focused transformational projects aimed at enhancing Shipper excellence processes and delivering a best-in-class service to our customers.Key...

  • Transportation Excellence Manager, Amazon Logistics

    3 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-obsessed Customer Excellence Manager to join our Amazon Freight Europe team. As a key member of our team, you will be responsible for driving customer-focused transformational projects aimed at enhancing Shipper excellence processes and delivering a best-in-class service to our customers.Key...

  • Customer Success Manager, Amazon Freight EU

    3 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Excellence Manager to join our Amazon Freight Europe team. As a key member of our team, you will be responsible for driving customer success and excellence across our European transportation network.Key ResponsibilitiesCustomer Success: Design and pilot special processes for...

  • Customer Success Manager, Amazon Freight EU

    3 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Excellence Manager to join our Amazon Freight Europe team. As a key member of our team, you will be responsible for driving customer success and excellence across our European transportation network.Key ResponsibilitiesCustomer Success: Design and pilot special processes for...

  • Customer Success Manager, Amazon Freight EU

    5 months ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Amazon Freight is a transportation service provider for external shippers that uses the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers access to the same network of carriers, technology infrastructure and tools that Amazon uses to move thousands of loads daily. Businesses of all sizes have...

  • Customer Support Manager, Amazon Freight EU

    4 months ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    We are seeking to hire an exceptional people leader to build and manage a highly complex operations team for Amazon Freight’s Business Compliance team.The Customer Support Manager manages a large team responsible for 24x7 frontline operations for both Inbound and Off-Amazon transportation. They work in a cross-functional environment with Shippers,...

  • Ops & Support Lead, Amazon Freight Eu

    4 months ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Experience in program or project management - Experience in supply chain - Experienced in Operations - Experience in managing people (leading a team) Amazon Freight is a transportation service provider for external shippers that uses the logistics network we built for Amazon to deliver freight safely, on time and at competitive costs. We offer shippers...

  • Ops & Support Lead, Amazon Freight Eu

    4 months ago

    Coalville, United Kingdom Amazon UK Services Ltd. Full time

    Demonstrated team-building skills within own team or across other teams - Relevant experience in analysing quantitative data effectively to drive decisions - Ability to handle multiple priorities and work independently in an often times ambiguous environment - Demonstrated skill in developing and implementing new processes and driving improvement -...

  • Customer Support Manager, Amazon Freight EU

    2 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking an exceptional people leader to build and manage a highly complex operations team for Amazon Freight's Business Compliance team.Key ResponsibilitiesIdentify and implement solutions to operational problems that impact customer experience and business continuity.Bring a department and company-wide perspective to decision making,...

  • Customer Support Manager, Amazon Freight EU

    3 weeks ago

    Coalville, Leicestershire, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleWe are seeking an exceptional people leader to build and manage a highly complex operations team for Amazon Freight's Business Compliance team.Key ResponsibilitiesIdentify and implement solutions to operational problems that impact customer experience and business continuity.Bring a department and company-wide perspective to decision making,...

  • Senior Operations Project Manager

    6 days ago

    Coalville, Leicestershire, United Kingdom Amazon Full time

    {"h3": "Senior Operations Project Manager Role at Amazon Freight EU", "p": "Amazon Freight is seeking a Senior Operations Project Manager to join our team in Europe. As a key member of our Operations team, you will be responsible for driving key improvements and enhancements to optimize our Operations business. Your primary focus will be on partnering with...

  • Senior Operations Project Manager

    6 days ago

    Coalville, Leicestershire, United Kingdom Amazon Full time

    {"h3": "Senior Operations Project Manager Role at Amazon Freight EU", "p": "Amazon Freight is seeking a Senior Operations Project Manager to join our team in Europe. As a key member of our Operations team, you will be responsible for driving key improvements and enhancements to optimize our Operations business. Your primary focus will be on partnering with...

  • Senior Operations Project Manager

    4 days ago

    Coalville, Leicestershire, United Kingdom Amazon Full time

    {"h3": "Senior Operations Project Manager Role at Amazon Freight EU", "p": "Amazon Freight is seeking a Senior Operations Project Manager to join our team in Europe. As a key member of our Operations team, you will be responsible for driving key improvements and enhancements to optimize our operations business. Your primary focus will be on partnering with...

  • Senior Operations Project Manager

    4 days ago

    Coalville, Leicestershire, United Kingdom Amazon Full time

    {"h3": "Senior Operations Project Manager Role at Amazon Freight EU", "p": "Amazon Freight is seeking a Senior Operations Project Manager to join our team in Europe. As a key member of our Operations team, you will be responsible for driving key improvements and enhancements to optimize our operations business. Your primary focus will be on partnering with...

  • Sales Assistant with German Language, Amazon Freight

    4 months ago

    Coalville, United Kingdom Amazon EU SARL (UK Branch) Full time

    We are looking to hire a Sales Assistant as part of our EU Commercial Team. This person will be responsible for recruiting European Shippers to our service, supporting our senior commercial team with telemarketing campaigns, and being the first point of contact with inbound sales inquiries. This position is office-based, with the flexibility to work remotely...

  • Transportation Manager

    2 days ago

    Coalville, Leicestershire, United Kingdom Amazon TA Full time

    About the RoleWe are seeking a highly motivated and forward-thinking Transportation Manager to join our team at Amazon TA. As a key member of our Transportation team, you will play a critical role in ensuring the efficient and reliable transportation of goods to our customers.Key ResponsibilitiesTrack existing metrics to detect and remove defectsLine haul...