Lead Makeup Artist

1 week ago

Sheffield, Sheffield, United Kingdom Frasers Group Full time

Job Summary:

We are seeking an experienced Lead Makeup Artist to join our team at Frasers Group. As a key member of our luxury cosmetic brand, you will be responsible for delivering exceptional customer service, providing expert makeup applications, and driving sales growth.

Key Responsibilities:

  • Provide high-quality makeup applications that meet the brand's service menu standards
  • Assist clients with product knowledge, makeup applications, and purchases
  • Maintain specialized product knowledge and reinforce brand application techniques with the team
  • Accountable for achieving sales goals and maintaining consistent appointment bookings
  • Analyze sales data and create strategies with management to meet and exceed sales targets
  • Share knowledge to provide exceptional and personalized customer service
  • Work collaboratively with the team to create a memorable customer experience
  • Manage customer feedback and use it to improve service, sales, and retail standards
  • Adapt to changing business needs and take on additional responsibilities as required
  • Stay up-to-date with the latest beauty trends and products
  • Lead masterclasses and training sessions for the team
  • Replenish stock and maintain a clean and attractive store environment
  • Build a loyal customer base and drive repeat business
  • Ensure compliance with health, safety, and security procedures
  • Champion the company culture and values

Requirements:

  • Minimum 3 years' experience as a Lead Makeup Artist
  • Ability to perform high-quality makeup applications that meet the brand's service menu standards
  • Confident communication and interpersonal skills
  • Social/digital portfolio of work with a significant following (preferred)
  • Comprehensive knowledge of current beauty trends and latest products
  • Excellent product knowledge and ability to communicate it effectively
  • Flexible and responsive to business needs
  • Ability to work retail hours, including days, nights, weekends, and special events

Benefits:

  • Basic salary £28,256 pro rata
  • Eligibility for basic and enhanced commission on sales, retail incentive scheme, and employee product discount
  • Brand product allocation
  • Access to regular training and brand coaching days
  • Monthly Group Rewards and Recognition
  • Long Service awards
  • Join the Fearless1000 Incentive Scheme
  • Development Courses with National Qualifications
  • 28 Days Holiday
  • 50% Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide 20% Discount across all Frasers Group brands

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