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Customer Service Representative

2 months ago


Thetford, United Kingdom Michelle Denny Recruitment Full time
Customer Service Advisor Opportunity

We are seeking a highly skilled Customer Service Advisor to join our team at Michelle Denny Recruitment. As a key member of our client's customer service team, you will be responsible for providing exceptional service to customers and ensuring their needs are met efficiently and effectively.

Key Responsibilities:
  • Represent the company on initial customer calls, providing top-notch service and resolving queries in a timely manner.
  • Work collaboratively with the team to achieve excellent customer satisfaction ratings.
  • Participate in ongoing training and development to enhance skills and knowledge in the insurance industry.
Working Arrangements:

The offices are open Monday to Friday, 8:30am to 7:00pm, and Saturday, 9:30am to 4:30pm. You will work an average of 38.75 hours over a five-day week, with a pre-planned three-week rotating schedule to ensure a healthy work-life balance.

As a Customer Service Advisor, you will be in the office on alternate Saturdays and enjoy a full day off during the week, plus the opportunity to earn overtime if desired.

What We Offer:

This is an exciting opportunity to start your career in the insurance industry with excellent training and in-house development. Our team is friendly and supportive, and you will be greeted with a smile. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.