Customer Service Representative

1 week ago


Thetford, Norfolk, United Kingdom Halfords Full time

We're looking for a Customer Service Representative to join our team at Halfords. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our stores.

Key Responsibilities:

  • Provide excellent customer service and respond to customer queries in a timely and professional manner
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience
  • Develop and maintain a thorough knowledge of our products and services to provide expert advice to customers
  • Contribute to the maintenance of a clean and safe working environment

Requirements:

  • Experience of working in a customer-facing role, ideally in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Flexibility to work a variety of shifts, including weekends

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The opportunity to work with a leading retailer in the motoring and cycling industry

We're committed to creating an inclusive workplace for our colleagues and welcome applications from all backgrounds. If you're passionate about delivering exceptional customer service and have a keen interest in motoring and cycling, we'd love to hear from you.



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