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Customer Service Representative

1 month ago

Thetford, Norfolk, United Kingdom Tesco Full time

About the Role

We are seeking a Customer Service Representative to join our team at Tesco Thetford Norwich Rd Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.

Key Responsibilities

  • Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of customer service and store appearance.
  • Process transactions accurately and efficiently, handling customer payments and operating the till system.
  • Participate in visual merchandising and stock management activities, maintaining a visually appealing store display and ensuring stock levels are adequate.
  • Contribute to a positive and inclusive store culture, promoting a culture of respect, empathy, and open communication.

What We Offer

  • A competitive hourly rate, with opportunities for pay progression.
  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role.
  • A supportive and inclusive work environment, with opportunities for career development and progression.
  • A range of benefits, including discounts on Tesco products, access to employee assistance programs, and more.

Requirements

  • A passion for delivering exceptional customer service and a commitment to maintaining high standards.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • A flexible and adaptable approach, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.

Why Join Us?

At Tesco, we are committed to creating a positive and inclusive work environment, where colleagues feel valued, respected, and empowered to succeed. As a Customer Service Representative, you will have the opportunity to develop your skills and knowledge, work with a talented and diverse team, and contribute to the success of our store.