Customer Service Representative
4 weeks ago
About the Role
We are seeking a dedicated and customer-focused individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
- Work collaboratively with colleagues to achieve sales targets and drive store performance.
- Be knowledgeable about our products and services, making recommendations to customers to meet their needs.
- Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
- Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
- Be proactive in identifying opportunities to improve customer service and store performance.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
- A minimum of 16 guaranteed hours per week, with opportunities to work additional hours.
- A range of benefits, including holiday pay, flexible working, and access to wellbeing services.
- Opportunities for career progression and professional development.
Requirements
- A passion for delivering exceptional customer service and a commitment to meeting customer needs.
- The ability to work collaboratively as part of a team and communicate effectively with colleagues and customers.
- A willingness to learn and adapt to new situations and challenges.
- A commitment to maintaining a clean and safe store environment.
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