Default Management Expert
3 weeks ago
This job requires significant experience in arrears, default, case management, or litigation in a financial services/mortgage sector. The ideal candidate will have excellent verbal and written communication and interpersonal skills, knowledge of Microsoft Office, particularly Excel, and the ability to make risk-based recommendations & decisions.
A high attention to detail and accuracy are essential, as well as the ability to work independently and as part of a team. Mentorship, training, and coaching others in technical areas are also required.
The salary range for this position is approximately £35,000 - £40,000 per annum, depending on experience, plus an attractive bonus scheme and comprehensive benefits package.
Responsibilities include:
- Fostering strong working relationships with various stakeholders, including Field Agents, Legal Advisors, and Asset Managers.
- Providing guidance and oversight to third-party administrators managing default cases.
- Making informed decisions related to post-completion activities and default management.
- Collaborating with third-party administrators to manage default cases efficiently.
- Resolving maintenance or contract breach issues, escalating for guidance where necessary.
- Implementing appropriate actions for customers in breach of mortgage terms.
- Supporting Mortgage Underwriting by addressing queries related to default management.
- Developing and refining Lifetime Mortgage policies and procedures.
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Lifetime Mortgage Case Manager
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Arrears Resolution Expert
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