Mortgage Recovery Specialist

3 weeks ago


Reigate, Surrey, United Kingdom Haslemere Herald Full time
Role Overview

As a Mortgage Litigation Assistant at Haslemere Herald, you will play a pivotal role in managing Lifetime Mortgage cases in default. With your expertise in case management, risk-based decision-making, and customer service, you will guide clients, their representatives, and legal advisors to resolve defaults or recover mortgage debt when necessary.

This is a challenging and rewarding position that requires strong analytical skills, attention to detail, and effective communication. You will work closely with Field Agents, Legal Advisors, LPA Receivers, Asset Managers, Title Insurers, and Contingency Insurers to foster strong working relationships and provide guidance and oversight to third-party administrators managing default cases.

The ideal candidate will have significant experience in arrears, default, case management, or litigation in a financial services/mortgage sector. They will possess excellent verbal and written communication and interpersonal skills, as well as knowledge of Microsoft Office, particularly Excel. The ability to make risk-based recommendations and decisions, and coherently and accurately document these decisions, is also essential.

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