Complaints Resolution Specialist
1 week ago
We are seeking a skilled Complaints Resolution Specialist to join our team at AJ FOX COMPLIANCE. This role will involve investigating complaints and ensuring compliance with policies, procedures, and regulatory obligations.
The successful candidate will have excellent communication and organisation skills, as well as the ability to review and update policies and procedures.
Some of the key responsibilities of this role include:
- Liaising with fee earners to investigate complaints
- Providing advice on complaints handling to ensure compliance with policies, procedures, and regulatory obligations
- Reviewing and updating policies and procedures
- Providing support to colleagues dealing with Professional Indemnity Insurance
- Reporting on third-party complaints and carrying out cause analysis
We are looking for a highly motivated and organised individual who is able to work effectively in a team environment.
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Complaints Resolution Specialist
7 days ago
Birmingham, Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeComplaints Resolution SpecialistWe are seeking a skilled Complaints Resolution Specialist to join our team at AJ FOX COMPLIANCE. As a Complaints Resolution Specialist, you will be responsible for investigating complaints and ensuring compliance with regulatory obligations.Key Responsibilities:Liaise with fee earners to investigate complaintsAdvise on...
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Complaints Resolution Specialist
1 week ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe NHS Birmingham and Solihull Integrated Care Board is seeking a skilled Complaints Resolution Specialist to join our team. As a key member of our Primary Care Complaints Team, you will play a vital role in ensuring that patients receive high-quality service and that their complaints are handled efficiently and effectively.Key...
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Complaints Resolution Specialist
2 months ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeAbout the RoleThe NHS Birmingham and Solihull Integrated Care Board is seeking a highly skilled Complaints Resolution Specialist to join our team. As a key member of our Primary Care Complaints Team, you will play a vital role in ensuring that our patients receive a high-quality service and that their complaints are handled in a fair and timely manner.Key...
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Complaints Resolution Specialist
2 months ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeAbout the RoleThe NHS Birmingham and Solihull Integrated Care Board is seeking a highly skilled Complaints Resolution Specialist to join our team. As a key member of our Primary Care Complaints Team, you will play a vital role in ensuring that our patients receive a high-quality service and that their complaints are handled in a fair and timely manner.Key...
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Complaints Resolution Specialist
1 week ago
Birmingham, Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeAt AJ FOX COMPLIANCE, we are seeking a skilled Complaints Resolution Specialist to join our team. As a Complaints Handler, you will be responsible for investigating complaints and ensuring compliance with policies, procedures, and regulatory obligations.The successful candidate will have excellent communication and organisation skills, with the ability to...
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Complaints Resolution Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeJob OverviewWe are seeking a highly skilled Complaints Handler to join our team at AJ FOX COMPLIANCE. As a Complaints Handler, you will play a critical role in ensuring that our firm's compliance with regulatory obligations is maintained.Key Responsibilities:Investigate complaints and liaise with fee earners to ensure effective resolutionAdvise on complaints...
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Complaints Resolution Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeJob OverviewWe are seeking a highly skilled Complaints Handler to join our team at AJ FOX COMPLIANCE. As a Complaints Handler, you will play a critical role in ensuring that our firm's compliance with regulatory obligations is maintained.Key Responsibilities:Investigate complaints and liaise with fee earners to ensure effective resolutionAdvise on complaints...
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Complaints Resolution Specialist
1 month ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer will play a key role in the West Midlands Primary Care Complaints Team, supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service. The successful candidate will work closely with the ICBs to promote a proactive approach to listening and responding to patient and carer...
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Complaints Resolution Specialist
1 month ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer will play a key role in the West Midlands Primary Care Complaints Team, supporting the Senior Complaints Officer to ensure effective operational delivery of the Complaints Service. The successful candidate will work closely with the ICBs to promote a proactive approach to listening and responding to patient and carer...
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Complaints Resolution Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...
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Complaints Resolution Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...
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Complaints Resolution Specialist
21 hours ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob Title: Complaints OfficerWe are seeking a highly skilled and experienced Complaints Officer to join our team at NHS Birmingham and Solihull Integrated Care Board. As a key member of our Complaints Team, you will play a vital role in ensuring that we provide a high-quality service to our patients and stakeholders.Key Responsibilities:Manage a caseload of...
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Complaints Resolution Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...
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Complaints Resolution Specialist
4 weeks ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...
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Complaints Resolution Specialist
1 month ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...
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Complaints Resolution Specialist
1 month ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeJob SummaryThe Complaints Officer is a key member of the West Midlands Primary Care Complaints Team, responsible for supporting the Senior Complaints Officer in ensuring effective operational delivery of the Complaints Service. The post-holder will work closely with staff across the organisation and external partners to ensure the Integrated Care Board (ICB)...
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Complaints Resolution Specialist
6 days ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeAbout the RoleThe NHS Birmingham and Solihull Integrated Care Board is seeking a highly skilled Complaints Officer to join our team. As a key member of the Primary Care Complaints Team, you will play a vital role in ensuring the effective operational delivery of the Complaints Service.Key ResponsibilitiesAs a Complaints Officer, you will be responsible for...
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Complaints Resolution Specialist
2 weeks ago
Birmingham, Birmingham, United Kingdom AJ FOX COMPLIANCE Full timeComplaints Advisor OpportunityWe are seeking a skilled Complaints Advisor to join our team at AJ FOX COMPLIANCE. As a Complaints Advisor, you will play a crucial role in ensuring our firm's compliance with regulatory requirements.Key Responsibilities:Liaise with fee earners to investigate complaints and provide advice on complaints handling to ensure...
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Complaints Resolution Specialist
1 month ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeAbout the RoleThe NHS Birmingham and Solihull Integrated Care Board is seeking a skilled Complaints Officer to join our team. As a key member of the Primary Care Complaints Team, you will play a vital role in ensuring the effective operational delivery of the Complaints Service.Key ResponsibilitiesProvide advice and support on complaints handling to staff...
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Complaints Resolution Specialist
1 month ago
Birmingham, Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full timeAbout the RoleThe NHS Birmingham and Solihull Integrated Care Board is seeking a skilled Complaints Officer to join our team. As a key member of the Primary Care Complaints Team, you will play a vital role in ensuring the effective operational delivery of the Complaints Service.Key ResponsibilitiesProvide advice and support on complaints handling to staff...