Customer Service Representative

3 days ago


Stevenage, Hertfordshire, United Kingdom WHSmith Full time

Job Role:

As a Counter Assistant at WHSmith, you'll play a key role in delivering exceptional customer experiences across our Post Office Stores. You'll be the face of our brand, ensuring that every customer interaction is positive, engaging, and memorable.

About the Role:

Our ideal candidate will be passionate about customer service, with a strong ability to communicate effectively, manage queues, and maintain high standards of governance and attention to detail. If you're a team player who thrives in a fast-paced environment, we want to hear from you.

Key Responsibilities:

  • Deliver exceptional customer service: Provide personalized support to customers, resolving issues promptly and efficiently.
  • Manage queues and workload: Ensure that customers can access our services quickly and simply, while maintaining a high level of productivity.
  • Maintain high standards: Uphold WHSmith's values and standards, adhering to our policies and procedures at all times.
  • Support the team: Collaborate with colleagues to achieve team goals, providing guidance and support when needed.

What We Offer:

A competitive salary, pension scheme, paid annual leave, and employee discounts are just the beginning. You'll also enjoy a range of benefits, including access to our Employee Assistance Programme, to support your physical, mental, and financial wellbeing.



  • Stevenage, Hertfordshire, United Kingdom Trusta trader Full time

    Are you passionate about delivering exceptional customer service?Trusta trader, a market leading company in connecting consumers with trusted tradespeople, is seeking a dedicated and detail-oriented Customer Service Representative to join their vibrant team.As a Customer Service Representative, you will play a pivotal role in ensuring customers receive...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our clients. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous experience...


  • Stevenage, Hertfordshire, United Kingdom Formula One Autocentres Full time

    We are looking for a skilled Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer inquiries in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints in a...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is looking for a Customer Service Representative to join our team in Stevenage. As a key member of our team, you will provide exceptional customer service and support, while participating in all aspects of the operational workflow.Key Responsibilities:Engage with customers, providing service and support.Collaborate with team members to...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the RoleWe are seeking a highly skilled Customer Care Agent to join our team at Victaulic. As a key member of our customer service team, you will be responsible for ensuring customer satisfaction and company profitability by consistently adhering to customer care and organizational policies.Key ResponsibilitiesProvide professional responses to product...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    About the Role:We are seeking a highly motivated Customer Care Agent to join our team at Victaulic. As a key member of our organization, you will play a crucial role in ensuring customer satisfaction and company profitability by consistently adhering to Customer Care and organizational policies.Responsibilities:Provide professional responses to product and...


  • Stevenage, Hertfordshire, United Kingdom Victaulic Full time

    Role Overview As a key member of our team, you will play a crucial role in ensuring customer satisfaction and company profitability. Key Responsibilities Provide expert responses to product and order inquiries for primary accounts and other contacts as needed. Enhance customer relationship management internally and externally, fostering strong...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner at beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...


  • Stevenage, Hertfordshire, United Kingdom St John Ambulance Full time

    About the Role35 Hours per weekAs a customer service representative, you will be responsible for delivering exceptional customer service to our customers. You will be liaising with local volunteers to support them in providing first aid cover at events. You will be part of a welcoming supportive team who will help you to understand this unique...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations in Stevenage, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle...


  • Stevenage, Hertfordshire, United Kingdom Talent Finder Full time

    Talent Finder is seeking a dedicated Customer Service Representative to join our vibrant team in Stevenage, Hertfordshire.With a passion for delivering exceptional customer service, you will thrive in this dynamic and fast-paced environment.The successful candidate will be responsible for resolving customer complaints in a professional and timely...


  • Stevenage, Hertfordshire, United Kingdom Nemco Limited Full time

    Customer Service Advisor PositionAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving customer queries and providing top-notch support? If so, we have an exciting opportunity for a Customer Service Advisor to join our team at Nemco Limited.As a Customer Service Advisor, you will play a key role in managing...


  • Stevenage, Hertfordshire, United Kingdom WHSmith Full time

    Job SummaryWe are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver outstanding customer service to all customers.Manage queues and ensure customers can access the services...


  • Stevenage, Hertfordshire, United Kingdom WHSmith Full time

    Job Role:As a Counter Assistant at WHSmith, you will play a vital role in providing exceptional customer service to our customers. You will be responsible for managing queues, ensuring customers have a positive experience, and meeting high standards of governance and attention to detail.Key Responsibilities:To deliver an exceptional customer service...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stevenage, UK.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Stevenage, Hertfordshire, United Kingdom Pioneering People Full time

    Customer Service AdvisorPioneering People is seeking a skilled Customer Service Advisor to join our team. As a key member of our customer-facing team, you will be responsible for managing customer accounts, providing admin support, and delivering exceptional customer experiences.Key Responsibilities:Manage and track customer accountsManage the admin of all...


  • Stevenage, Hertfordshire, United Kingdom Leeds Building Society Full time

    At Leeds Building Society, we are seeking a friendly and approachable Customer Service Assistant to join our team.You will be the first point of contact for customers, assisting with all branch-based products and services. Your key responsibilities will include opening savings accounts for customers looking to invest for a fixed term or save for an important...


  • Stevenage, Hertfordshire, United Kingdom Pioneering People Full time

    Customer Service Advisor RoleWe are seeking a skilled Customer Service Advisor to join our team at Pioneering People. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing administrative support across the business.Key Responsibilities:Manage customer accounts and provide...


  • Stevenage, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking enthusiastic and dedicated individuals to join our team at beBee Professionals in Stevenage. As a Team Member, you will play a vital role in delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide top-notch service to customers, addressing their queries and concerns.Participate in all...


  • Stevenage, Hertfordshire, United Kingdom Talent Finder Full time

    Customer Service Representative OpportunityWe are seeking a dedicated and detail-oriented Trainee Complaints Advisor to join our client's team at Talent Finder.Key Responsibilities:Delivering exceptional customer service in a dynamic environmentResolving customer complaints in a professional and timely mannerCollaborating with colleagues to achieve team...