Customer Service Representative
4 weeks ago
Customer Service Advisor Role
We are seeking a skilled Customer Service Advisor to join our team at Pioneering People. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and providing administrative support across the business.
Key Responsibilities:
- Manage customer accounts and provide administrative support
- First point of contact for customer queries
- Track and manage customer orders and amendments
- Provide customer order book reports
- Participate in customer meetings
- Process new customer quotations and complete costed BOMs
- Update CRM with prospects and opportunities
Requirements:
- Experience in a customer-facing role or sales position
- Proficient in Microsoft packages, including Excel
- Excellent communication and organisational skills
- Ability to develop and grow customer relationships
- Strong negotiator with excellent attention to detail
What We Offer:
- Competitive salary from £25,000 per annum
- Nest Pension Scheme
- Reward Gateway Discount Scheme
- Free Specsavers Eye Test Vouchers and access to DoctorLine
- Excellent working environment and career progression opportunities
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