Private Patient Sales Representative
1 month ago
Private Patient Sales Advisor Role
Spire Southampton Hospital is seeking a skilled Private Patient Sales Advisor to provide exceptional customer service to patients making enquiries into the hospital by telephone and email.
Key Responsibilities:
- Handling self-pay enquiries, capturing enquirers' details, booking appointments, resolving queries, and providing information and advice.
- Converting enquiries to outpatient appointments.
- Meeting team and individual targets relating to conversion, revenue, and appointments.
- Representing Spire Healthcare and our services at patient information events.
- Providing excellent after-sales service.
Requirements:
- Excellent interpersonal and organisational skills.
- First-rate attention to detail and a good grasp of standard IT packages.
- High level of customer service and healthcare experience.
- Experience in sales or a contact centre based role.
Benefits:
- Competitive salary and comprehensive benefits package.
- 35 days annual leave inclusive of bank holidays.
- Employer and employee contributory pension.
- 'Spire for you' reward platform.
- Free annual Bupa wellness screening.
- Private medical insurance.
- Life assurance.
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