Private Patient Sales Representative

1 month ago


Southampton, Southampton, United Kingdom Spire Healthcare Full time

Private Patient Sales Advisor Role

Spire Southampton Hospital is seeking a skilled Private Patient Sales Advisor to provide exceptional customer service to patients making enquiries into the hospital by telephone and email.

Key Responsibilities:

  • Handling self-pay enquiries, capturing enquirers' details, booking appointments, resolving queries, and providing information and advice.
  • Converting enquiries to outpatient appointments.
  • Meeting team and individual targets relating to conversion, revenue, and appointments.
  • Representing Spire Healthcare and our services at patient information events.
  • Providing excellent after-sales service.

Requirements:

  • Excellent interpersonal and organisational skills.
  • First-rate attention to detail and a good grasp of standard IT packages.
  • High level of customer service and healthcare experience.
  • Experience in sales or a contact centre based role.

Benefits:

  • Competitive salary and comprehensive benefits package.
  • 35 days annual leave inclusive of bank holidays.
  • Employer and employee contributory pension.
  • 'Spire for you' reward platform.
  • Free annual Bupa wellness screening.
  • Private medical insurance.
  • Life assurance.


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