Private Patient Sales Representative

1 month ago


Southampton, Southampton, United Kingdom Spire Healthcare Ltd Full time
Job Title: Private Patient Sales Advisor

Spire Southampton Hospital is seeking a skilled Private Patient Sales Advisor to provide exceptional customer service to patients making inquiries about our hospital's services.

Key Responsibilities:

  • Handle self-pay inquiries via phone and email, capturing enquirer details, booking appointments, and resolving queries.
  • Convert enquiries to outpatient appointments, meeting team and individual targets for conversion, revenue, and appointments.
  • Represent Spire Healthcare at patient information events, promoting our services and expertise.
  • Develop skills to assist in outpatient appointments as required.
  • Provide excellent after-sales service to customers.

Requirements:

  • Excellent interpersonal and organisational skills, with a high level of customer service.
  • Good grasp of standard IT packages, including Microsoft Outlook, Excel, and SAP.
  • Healthcare experience and experience in sales or a contact centre based role.

Benefits:

  • Competitive salary and comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
  • Opportunities for professional development and career growth within Spire Healthcare.

Spire Healthcare is a leading independent hospital group, committed to delivering world-class care and exceptional patient experiences. We celebrate diversity and are an equal opportunities employer, dedicated to creating an inclusive culture for all.



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