Private Patient Sales Representative

3 weeks ago


Southampton, Southampton, United Kingdom Spire Healthcare Full time

Private Patient Sales Representative

Spire Healthcare is seeking a Private Patient Sales Representative to provide exceptional customer service to patients making enquiries into the hospital by telephone and email.

Key Responsibilities:

  • Professional handling of self-pay enquiries, capturing enquirers details, booking appointments, resolving queries, giving information, providing advice and practical help.
  • Converting enquiries to outpatient appointments.
  • Meeting team and individual targets relating to conversion, revenue and appointments.
  • Attending patient information events to represent Spire Healthcare and our services.
  • Providing customers with excellent after-sales service.

Requirements:

  • Excellent interpersonal skills.
  • First-rate organisational skills and attention to detail.
  • A good grasp of standard IT packages.
  • High level of customer service.
  • Healthcare experience.
  • Experience in sales or a contact centre based role.

Benefits:

  • Competitive salary.
  • Comprehensive benefits package including 35 days annual leave, employer and employee contributory pension, 'Spire for you' reward platform, free annual Bupa wellness screening, private medical insurance, life assurance, and free onsite car park.


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