Process Adoption and Engagement Specialist
3 weeks ago
Job Overview
Currys Group is seeking an experienced Process Adoption and Engagement Specialist to join our team in the UK. This role will be based in a field setting, working closely with our dispersed teams across Home Delivery.
About the Role
This is a full-time position that requires excellent communication and presentation skills. The successful candidate will work closely with stakeholders and cross-functional teams to ensure business process design aligns with company objectives and the One Best Way approach.
The primary responsibilities of this role include:
- Process Development and Implementation: Assist in developing and implementing business processes to improve efficiency and reduce costs.
- Change Management: Support the management of process change, communicating updates and changes to relevant stakeholders.
- Training and Facilitation: Assist in facilitating training for colleagues on new processes.
- Process Monitoring and Evaluation: Monitor the effectiveness of new processes and make adjustments as needed.
Requirements
To be successful in this role, you will need:
- Experience in Business Partnerships: Experience engaging and/or business partnering an operational field team.
- Change Management Expertise: Experience in change management.
- Business Process Management Knowledge: Understanding of business process management (BPM) methodologies and tools.
- Strong Communication Skills: Strong communication and presentation skills.
- Valid Driving License: Full valid UK driving licence and able to travel to all of our sites in the UK and Ireland.
Benefits
We offer a competitive salary, ranging from £35,000 to £50,000 per year, depending on experience, plus performance-related bonuses and other benefits. If you are looking for a challenging role where you can grow and develop your career, please apply now.
About Us
Currys Group is a leading retailer of technology and home appliances in the UK. We pride ourselves on delivering exceptional customer service and providing a positive experience for our customers and colleagues alike. As part of our commitment to diversity and inclusion, we strive to create an environment where everyone feels valued and respected.
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