Process Adoption and Engagement Specialist

3 weeks ago


Basingstoke, Hampshire, United Kingdom Currys Group Full time

Job Overview

Currys Group is seeking an experienced Process Adoption and Engagement Specialist to join our team in the UK. This role will be based in a field setting, working closely with our dispersed teams across Home Delivery.

About the Role

This is a full-time position that requires excellent communication and presentation skills. The successful candidate will work closely with stakeholders and cross-functional teams to ensure business process design aligns with company objectives and the One Best Way approach.

The primary responsibilities of this role include:

  • Process Development and Implementation: Assist in developing and implementing business processes to improve efficiency and reduce costs.
  • Change Management: Support the management of process change, communicating updates and changes to relevant stakeholders.
  • Training and Facilitation: Assist in facilitating training for colleagues on new processes.
  • Process Monitoring and Evaluation: Monitor the effectiveness of new processes and make adjustments as needed.

Requirements

To be successful in this role, you will need:

  • Experience in Business Partnerships: Experience engaging and/or business partnering an operational field team.
  • Change Management Expertise: Experience in change management.
  • Business Process Management Knowledge: Understanding of business process management (BPM) methodologies and tools.
  • Strong Communication Skills: Strong communication and presentation skills.
  • Valid Driving License: Full valid UK driving licence and able to travel to all of our sites in the UK and Ireland.

Benefits

We offer a competitive salary, ranging from £35,000 to £50,000 per year, depending on experience, plus performance-related bonuses and other benefits. If you are looking for a challenging role where you can grow and develop your career, please apply now.

About Us

Currys Group is a leading retailer of technology and home appliances in the UK. We pride ourselves on delivering exceptional customer service and providing a positive experience for our customers and colleagues alike. As part of our commitment to diversity and inclusion, we strive to create an environment where everyone feels valued and respected.



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