Sales Development Lead

1 month ago

London, Greater London, United Kingdom DigitalGenius Full time
Job Description

DigitalGenius is a CX platform for E-commerce that combines artificial intelligence with process automation and deep integrations to deliver incredible customer experiences. We are a global team committed to driving CX Excellence in E-commerce headquartered in London, UK with colleagues based across the UK, US, Canada, and Europe.



The Role

We are seeking a dynamic Sales Development Lead to help scale our AI startup and contribute to our ambitious growth goals. If you are excited by the opportunity of driving customer acquisition, leading a team, and being a key player in scaling a fast-growing AI company, this role could be for you.



Key Responsibilities

As the Sales Development Lead, you will play a pivotal role in managing and developing a team of Sales Development Representatives (SDRs). Your key responsibilities will include:



  • Leading, mentoring, and developing a team of SDRs to achieve and exceed sales goals.
  • Building and executing strategies to generate, qualify, and nurture leads, delivering a strong pipeline of prospects for the sales team.
  • Collaborating with sales and marketing teams to design and optimize outreach campaigns that resonate with prospective customers.
  • Using data to analyze and improve team performance, identifying areas for growth and implementing best practices.
  • Training and supporting the SDR team on lead qualification, outbound prospecting, and objection handling.
  • Reporting on key performance metrics, providing insights to senior leadership to drive decision-making.
  • Working closely with account executives and the partnership team to transition qualified leads and ensure a smooth handoff.


Requirements

To be successful in this role, you will need:



  • 2+ years of experience in sales development or business development, ideally within SaaS or E-commerce.
  • A proven track record of success in a sales development role, with experience in leading or mentoring a team.
  • Self-motivation, ambition, and a results-driven approach, with a passion for developing talent and driving team success.
  • Experience working with CRM tools (e.g., Hubspot) and sales engagement platforms.
  • Familiarity with AI and E-commerce solutions is a plus.
  • Ability to work independently and thrive in a remote or hybrid work environment.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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