Hospitality Operations Manager

2 days ago


Edinburgh, Edinburgh, United Kingdom Malmaison Full time

Job Summary: We're seeking an experienced Hospitality Operations Manager to join our team at Malmaison in Edinburgh. As a key member of our management team, you'll oversee daily operations, drive sales growth, and develop a high-performance team.

Responsibilities:

  • Develop and implement operational strategies to improve efficiency and customer satisfaction
  • Lead a team of supervisors and staff to deliver exceptional service
  • Analyze sales data and customer feedback to inform business decisions
  • Maintain a clean and organized working environment, adhering to health and safety standards

Requirements:

  • Proven experience as a supervisor or manager in a fast-paced hospitality environment
  • Excellent leadership and communication skills
  • Able to work a range of shifts, including evenings and weekends
  • Nationally recognized apprenticeships available for career development

Benefits:

  • Competitive hourly rate
  • Generous company benefits
  • Opportunities for career progression and internal development
  • Recognition and reward for outstanding performance
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