Hospitality Operations Manager
2 days ago
Job Summary: We're seeking an experienced Hospitality Operations Manager to join our team at Malmaison in Edinburgh. As a key member of our management team, you'll oversee daily operations, drive sales growth, and develop a high-performance team.
Responsibilities:
- Develop and implement operational strategies to improve efficiency and customer satisfaction
- Lead a team of supervisors and staff to deliver exceptional service
- Analyze sales data and customer feedback to inform business decisions
- Maintain a clean and organized working environment, adhering to health and safety standards
Requirements:
- Proven experience as a supervisor or manager in a fast-paced hospitality environment
- Excellent leadership and communication skills
- Able to work a range of shifts, including evenings and weekends
- Nationally recognized apprenticeships available for career development
Benefits:
- Competitive hourly rate
- Generous company benefits
- Opportunities for career progression and internal development
- Recognition and reward for outstanding performance
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