Hospitality Manager
3 weeks ago
Lead a team of hospitality professionals in delivering exceptional guest experiences at our client's prestigious city centre office location. Key responsibilities include managing day-to-day operations, overseeing client relations, and ensuring seamless coordination with other departments.
Key Objectives:
- Oversee the day-to-day operations of the hospitality establishment and ensure the highest level of client satisfaction and service standards.
- Manage and supervise front of house and kitchen staff, including recruitment, training, and performance evaluation.
- Coordinating with various departments, such as the front desk, facilities, and food and beverage, to ensure seamless operations.
- Develop and implement policies, procedures, and standards to enhance client satisfaction, streamline operations, and maintain compliance with industry regulations.
Requirements:
- 5+ years of experience in hospitality management, particularly in a blue chip or large corporate environment.
- Knowledge of hospitality industry trends, best practices, and regulations.
- Proficiency in hospitality management systems, reservation software, Microsoft Office suite, and other relevant applications.
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