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Morning Hospitality Ambassador

2 months ago


Edinburgh, Edinburgh, United Kingdom RBH Hospitality Management Full time

About Us

At RBH Hospitality Management, we pride ourselves on being a people-first organisation. Our unique approach to diversity, wellbeing, and individuality sets us apart from the competition, earning us a spot in the Top 30 Best Places to Work in Hospitality.

Our Benefits Package

  • You'll have access to an unparalleled benefits package tailored to our employees' needs.
  • Salary: We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Discounts: Enjoy discounted hotel room rates for you and your friends and family, plus an extra day's holiday for your birthday.
  • Leave and Sponsorship: Take advantage of enhanced maternity, adoption, and shared parental leave, as well as course sponsorship opportunities.
  • F&B Discount: Enjoy 30% off food and beverages at RBH hotels.
  • Refer a Friend: Earn up to £250 for each successful referral.
  • Flexible Working: Balance work and personal life with flexible working arrangements.
  • Wagestream: Choose when and how you get paid.
  • Life Insurance: Receive comprehensive life insurance coverage.
  • Employee Assistance Programme: Access confidential support and guidance.
  • Social and Wellness Events: Participate in year-round social and wellness activities.
  • Free Meals: Save over £1,000 per year with free meals on duty.

A Day in the Life of a Breakfast Assistant

As a Breakfast Assistant at one of our hotels, your day will be filled with opportunities to make a positive impact on our guests' mornings.

Your Responsibilities:

  • Greet early risers with a warm smile, setting the tone for a great start to their day.
  • Ensure the breakfast buffet and dining area are set up to impress, providing a seamless guest experience.
  • Prepare and replenish breakfast items, maintaining high standards of presentation and quality.
  • Serve tea, coffee, and additional breakfast orders with attention to detail and a focus on guest satisfaction.
  • Clear tables efficiently, resetting them promptly to create a welcoming space for every guest.
  • Maintain cleanliness and hygiene standards in all breakfast areas, from the buffet to guest tables.
  • Assist with kitchen prep and basic food handling tasks, supporting the kitchen team during busy breakfast services.
  • Be available to answer guest questions, providing local knowledge and recommendations to enhance their stay.

What We're Looking For:

  • A friendly, approachable attitude with a passion for making mornings special for our guests.
  • Excellent attention to detail to maintain high standards of presentation and quality.
  • Previous experience in food service or hospitality is a plus, but a positive attitude and eagerness to learn are equally important.
  • Strong time management skills to manage set-up, service, and clean-up efficiently within a busy morning shift.
  • A team-oriented mindset, ready to work closely with the kitchen and front-of-house teams to deliver exceptional service.
  • Flexibility and reliability, with the ability to handle early morning shifts and adapt to changing guest needs.
  • High standards of cleanliness and hygiene to maintain a safe, welcoming environment for our guests.