Customer Experience Ambassador

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Klarent Hospitality Limited Full time

About Klarent Hospitality Limited

">

Klarent Hospitality Limited operates a portfolio of branded hotels across the UK and Ireland, providing exceptional customer experiences to guests. Our team is dedicated to delivering outstanding service, ensuring guest satisfaction, and fostering a positive work environment.

Job Summary:

">

We are seeking a highly motivated Room Attendant to join our hotel team. As a key member of our front-of-house staff, you will play a crucial role in enhancing the guest experience, maintaining high standards of cleanliness and hospitality, and contributing to the overall success of our operations.

About the Role:

">

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment, are passionate about delivering exceptional customer service, and have a keen eye for detail. If you possess strong communication skills, are flexible, and able to work effectively as part of a team, we encourage you to apply.

The Ideal Candidate:

">

To be successful in this role, you should have a genuine passion for providing excellent customer service, a positive attitude, and a willingness to learn and adapt to changing situations. You should also be able to work well under pressure, maintain confidentiality, and handle sensitive information with discretion.

Responsibilities:

">
  • Ensure guest rooms are cleaned to the highest standards, meeting the requirements of our quality assurance program.
  • Handle guest complaints in a friendly and efficient manner, resolving issues promptly and professionally.
  • Work collaboratively with other departments to ensure seamless delivery of services, including housekeeping, maintenance, and food and beverage operations.
  • Maintain accurate records and reports, adhering to company policies and procedures.
  • Participate in ongoing training and development programs to enhance your skills and knowledge, driving excellence in customer service and operational efficiency.

Benefits:

">

In addition to a competitive salary and benefits package, we offer opportunities for career growth and development, recognition and rewards for outstanding performance, and a collaborative work environment that values diversity and inclusion.

Estimated Salary: £25,000 - £35,000 per annum, depending on experience.



  • Edinburgh, Edinburgh, United Kingdom Costa Coffee Full time

    We're passionate about creating unforgettable customer experiences at Costa Coffee. As a Customer Experience Ambassador, you'll play a key role in delivering exceptional service and exceeding customer expectations.We're seeking a highly motivated and charismatic individual to join our team in Edinburgh. As a Customer Experience Ambassador, you'll be...


  • Edinburgh, Edinburgh, United Kingdom The Foschini Group TFG London Full time

    Key ResponsibilitiesAs a Customer Experience Ambassador, you will be at the forefront of delivering outstanding customer service. Your main goal will be to provide an unparalleled shopping experience that leaves a lasting impression on our customers.Responsibilities include:Greeting and assisting customers in a professional and consultative mannerSelling and...


  • Edinburgh, Edinburgh, United Kingdom Tapestry, Inc. Full time

    Job Overview:Tapestry, Inc. is seeking a charismatic and results-driven Customer Experience Ambassador to join our team in Edinburgh, UK. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and exceeding performance standards.**Key Responsibilities:*** Develop and maintain a deep...


  • Edinburgh, Edinburgh, United Kingdom Space NK Limited Full time

    About the OpportunityWe are excited to offer a Customer Experience Ambassador role at Space NK Limited. This is an excellent opportunity for a motivated and passionate individual to join our team and make a real difference to our customers' experiences.As a Beauty Advisor, you will be responsible for creating a welcoming and approachable store environment,...


  • Edinburgh, Edinburgh, United Kingdom The Royal Household Full time £13

    About The Royal HouseholdWe are seeking a skilled and enthusiastic Customer Experience Ambassador to join our team at the Palace of Holyroodhouse. As a key member of our Retail and Admissions team, you will play a pivotal role in creating an exceptional experience for visitors from around the world.As a Visitor Services Assistant, you will be the first point...


  • Edinburgh, Edinburgh, United Kingdom oilandgas Full time

    We are seeking an exceptional Client Experience Ambassador to join our team at CHANEL. This role is perfect for a skilled individual who can promote fragrance and makeup through expert skincare consultations.About the RoleIn this challenging and rewarding position, you will contribute to CHANEL's growth by building strong relationships with clients and...


  • Edinburgh, Edinburgh, United Kingdom Social Sciences and Humanities Research Council Full time

    About the Role:The Social Sciences and Humanities Research Council is seeking a talented individual to join our team as a Customer Service Ambassador. This is an entry-level position that requires delivering exceptional customer service and product knowledge while adhering to health, safety, and hygiene standards.Key Responsibilities:Demonstrate and apply...


  • Edinburgh, Edinburgh, United Kingdom Bayne's the Family Bakers Full time

    Join Our TeamAs a Customer Service Ambassador at Bayne's the Family Bakers, you will play a vital role in delivering exceptional customer experiences, promoting our brand, and driving business growth. If you are passionate about customer service, have excellent communication skills, and a willingness to learn, we encourage you to apply.Key...


  • Edinburgh, Edinburgh, United Kingdom Genting Casinos Full time

    Customer Service RoleWe are looking for a dedicated and enthusiastic individual to fill the role of Customer Service Ambassador at Genting Casinos. This is an exciting opportunity to join our team and make a real difference to our customers' experiences.The successful candidate will have excellent communication skills, a warm and welcoming demeanor, and a...


  • Edinburgh, Edinburgh, United Kingdom Arnold Clark Group Full time

    Job DescriptionAs a Driver and Valeter at Arnold Clark Group's Sighthill Motorstore in Edinburgh, you will play a vital role in delivering exceptional customer experiences and maintaining the highest standards of vehicle presentation.Key TasksProvide outstanding customer service by transporting customers safely and efficiently.Offer a premium Wash & Vac...


  • Edinburgh, Edinburgh, United Kingdom McDonald's United Kingdom Full time

    As a Customer Service Ambassador at McDonald's United Kingdom, you will be responsible for delivering exceptional customer experiences in a fast-paced restaurant environment. Estimated salary: £8-10 per hour.You will consistently deliver the highest standards of quality, service, and cleanliness in the restaurant, while working collaboratively with your...


  • Edinburgh, Edinburgh, United Kingdom Space NK Limited Full time

    Welcome to Space NK Limited, where we are dedicated to delivering exceptional customer experiences. As a Beauty Consultant, you will play a vital role in helping us achieve this goal.The estimated salary for this position is £28,000 - £40,000 per annum, depending on experience and location.About UsAt Space NK Limited, we pride ourselves on being the...


  • Edinburgh, Edinburgh, United Kingdom Page Productions Inc Full time

    At Page Productions Inc, we are seeking a highly skilled CUSTOMER RELATIONS AMBASSADOR to join our team. This role plays a vital part in fostering strong relationships with our clients and stakeholders.The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide exceptional customer service. They will be...


  • Edinburgh, Edinburgh, United Kingdom PizzaExpress (Restaurants) Limited Full time

    If you're passionate about delivering exceptional customer service, consider joining our team as a Customer Service Ambassador. As a valued member of our team, you'll be dedicated to ensuring every customer has an unforgettable experience.About UsPizzaExpress is a leading restaurant chain with a strong commitment to providing excellent customer service....


  • Edinburgh, Edinburgh, United Kingdom Mount Royal Hotel Edinburgh Full time

    Mount Royal Hotel Edinburgh is seeking a Customer Service Ambassador to provide exceptional welcome experiences for our guests. As a key member of our front desk team, you will be the first point of contact for our visitors and play a crucial role in setting the tone for their stay.The ideal candidate will possess excellent communication skills, be highly...


  • Edinburgh, Edinburgh, United Kingdom Nando's Full time

    We're on the search for Front of House Nandocas to join our team!The Role of a Front of House Nandoca is simple...I make our guests feel valued as part of our family by creating a fun and relaxed environment for them to enjoy.I give a warm welcome to our guests and make them feel at home.I serve customers efficiently at the till - understanding and meeting...


  • Edinburgh, Edinburgh, United Kingdom Frasers Hospitality Full time

    About YouWe are looking for a Customer Service Ambassador to join our team as a Front Desk Agent.This is a full-time position with a competitive salary of £24,856.00 per annum, paid on a 40-hour contract.You will be responsible for greeting guests and providing a warm welcome, assisting with luggage and rooming guests, performing lobby host duties and...


  • Edinburgh, Edinburgh, United Kingdom Flavours Holidays Full time

    Salary InformationWe offer a competitive salary of £25,000 per annum, plus benefits.You will also have the opportunity to attend sales training sessions, review new brochure requests, and respond to positive customer feedback.


  • Edinburgh, Edinburgh, United Kingdom Portico Full time

    At Portico, we're committed to delivering exceptional visitor experiences and service excellence. We're looking for a highly motivated Welcome Host to join our team as a Customer Service Ambassador.About the RoleThis is an exciting opportunity to work in a fast-paced environment, fostering genuine relationships with clients and employees while providing...


  • Edinburgh, Edinburgh, United Kingdom Sonder Full time

    What We're Looking ForWe're seeking a talented Customer Service Ambassador to join our team as a Front Desk Associate in Hotel Operations. This role involves delivering exceptional customer experiences and supporting our guests' needs.ResponsibilitiesUtilize digital communication systems to receive guest calls, SMS, and live chats, and offer immediate...