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Tech Support Specialist
2 months ago
Job Title: Tech Support Specialist
About the Role:
Handle Recruitment is seeking a highly skilled Tech Support Specialist to join a leading payments and technology company. As a key member of the Technical Program Manager team, you will play a crucial role in the implementation of programs and providing issuer technical support.
Key Responsibilities:
- Technical Expertise: Gain in-depth knowledge of the platform while working on industry-leading use cases.
- Support and Guidance: Develop a structured approach and technical expertise to address inquiries from financial institutions and industry partners, utilizing a variety of internal tools and guidance from senior team members.
- Continuous Learning: Stay up-to-date with new features and processes to solve customer problems and help the team scale further.
- Communication: Effectively communicate with internal teams and partners in the payments ecosystem.
Requirements:
- Technical Background: Basic knowledge of iOS app development and software development with Swift or Objective-C language.
- Programming Skills: Technical background with programming skills.
- Attention to Detail: Strong attention to detail and communication skills.
About Handle Recruitment:
Handle Recruitment is an Employment Business acting on behalf of clients in relation to this vacancy.
