Strategic Account Services Specialist

6 days ago

London, Greater London, United Kingdom Amazon EU SARL (UK Branch) - D67 Full time
About the Role

We are seeking a highly motivated and experienced Marketplace Consultant to join our Strategic Account Services (SAS) program at Amazon EU SARL (UK Branch) - D67. As a key member of our team, you will be responsible for developing and executing strategies to drive growth and improve the customer and Selling Partner experience on Amazon.

Key Responsibilities
  • Analyze customer data to identify opportunities for improvement and provide strategic recommendations to maximize the sellers' potential.
  • Implement and track metrics to measure the success and quality of the sellers in your portfolio.
  • Identify, qualify, and engage with prospective Selling Partners to expand our program.
  • Utilize CRM tools to track account information and sales progress.
  • Manage projects related to our Paid Services, including process improvements, tool development, competitive analysis, and sales analysis.
  • Collaborate with cross-functional teams to drive results and mitigate risks.
  • Develop and maintain relationships with decision makers at Selling Partner organizations.
Requirements
  • BA/BSc degree or equivalent experience in a sales or account management environment.
  • Strong analytical skills, including proficiency in Microsoft Excel.
  • Proven ability to influence at all levels within an organization.
  • Passion for developing customer-centric solutions and ability to translate customer needs into business requirements.
  • Superior communication and presentation skills.
About Amazon EU SARL (UK Branch) - D67

Amazon EU SARL (UK Branch) - D67 is a leading e-commerce company dedicated to providing a world-class service to our customers and Selling Partners. Our Strategic Account Services program is designed to improve the customer and Selling Partner experience on Amazon by working directly with Selling Partners to drive growth and improve value, selection, and convenience.

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