AWS Enterprise Service Manager

4 weeks ago

Manchester, United Kingdom Amazon Full time
Enterprise Service Manager - AWS UKI - Professional Services

Are you a seasoned IT consulting professional looking for a challenging role that leverages your expertise in cloud consulting and management? Do you have a passion for helping customers achieve their business goals through innovative cloud solutions?

About the Role

We are seeking an experienced Enterprise Service Manager to join our AWS UKI - Professional Services team. As an Enterprise Service Manager, you will be responsible for managing the sell and deliver relationship with one or more of our commercial enterprise organizations, developing a long-term Professional Services strategy, and executing that strategy with those accounts.

Key Responsibilities
  • Develop long-term consulting relationships with C-suite customers, identifying opportunities, building business cases, and deal shaping.
  • Plan and oversee the delivery of a portfolio of projects, mitigating risks, and ensuring high-quality outcomes.
  • Act as the primary point of contact for customer executives, educating them on AWS services, translating them into business value, and inspiring them with your vision.
  • Collaborate with cross-functional teams to bring access to product and service teams, driving feature innovation based on customer needs.
Requirements
  • Multiple years of IT consulting and management experience, with demonstrable business and technology transformation experience in customer-facing roles.
  • Senior level executive engagement and advisory experience within the manufacturing, life science, and FSI industries.
  • Extensive experience managing large Industry vertical accounts, IT and business consulting, including relationship management, achieving growth targets/sales quotas, high customer satisfaction achievement, project portfolio management, contract negotiations, etc.
  • Experience with contract and statement of work (SOW) development.
  • Strong analytical capabilities, relentlessly thinking big, championing innovative customer outcomes.
  • Experience in developing end-to-end solutions for the Manufacturing or Retail and Wholesale industry, including Supply Chain, Connected factory, Sustainability.
  • SAFe, Agile, and/or DevOps accreditation/experience a plus.
  • Experience with large-scale enterprise system integration, including SAP, BI Systems, Oracle, and others.
  • Experience with designing, building, and operating global IT organizations and infrastructures.

Amazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://jobs/en/privacy_page) to know more about how we collect, use, and transfer the personal data of our candidates.

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