Customer Service Manager

23 hours ago

Telford, Telford and Wrekin, United Kingdom Compass Group UK & Ireland Full time
Job Introduction

We're seeking a Retail Supervisor who will be the face of our business, delivering exceptional customer service for Defence on a full-time basis, contracted to 35 hours per week. You'll join a team that takes pride in what they do, takes pride in their food, and most of all, join a company that takes pride in its people.

As a Retail Supervisor, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your Key Responsibilities
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about our service and helping customers with natural, engaging service
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Health and Safety regulations
Our Ideal Retail Supervisor
  • Has a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Takes initiative and makes decisions that are right for our customers
  • Is an excellent team player with great communication skills
  • Has a desire to succeed in your role
  • Possesses the ability to work under pressure
  • Demonstrates great timekeeping and reliability

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high-profile police, secure environments, and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels, and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

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