Customer Service Director

3 days ago


Telford, Telford and Wrekin, United Kingdom Vivactive Ltd Full time
Customer Service Manager

Vivactive Ltd is seeking a highly motivated and experienced Customer Service Manager to lead our dedicated team and ensure we continue to exceed our customers' expectations.

About the Role

As a key member of our team, you will be responsible for overseeing our B2C department based in Telford. You will lead the strategy and make things happen, driving business growth and continuous improvement.

Key Responsibilities
  • Lead the Customer Services Team
  • Recommend and deliver the implementation of new processes/projects to support business growth and customer satisfaction
  • Attend and present in board meetings on a monthly basis

We are a dynamic and rapidly growing company that thrives on delivering exceptional customer satisfaction. If you are an ambitious person already working as a Customer Service Team Leader/Manager looking for your next role, we encourage you to apply.

As a Customer Service Manager at Vivactive Ltd, you will have the opportunity to be part of a market-leading business with exceptional people. We are recognised as an award-winning company with outstanding people and an entrepreneurial environment.



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