Digital Marketing Account Manager

5 days ago

London, Greater London, United Kingdom Dani Digital Full time

About Dani Digital

Dani Digital is a rapidly expanding digital marketing agency specializing in organic social media management for Instagram, TikTok, and Pinterest. Our mission is to help brands shine and scale through creative, results-driven strategies.

Job Summary

We are seeking a highly skilled and personable Account Manager to be the bridge between our clients and our team. As an Account Manager, you will be responsible for ensuring our clients' social media goals are met and their experience with us is seamless.

Key Responsibilities

  • Develop Account Strategy: Craft and oversee tailored social media strategies to drive client success.
  • Client Communication & Satisfaction: Act as the primary contact for clients, ensuring their needs are heard, met, and exceeded.
  • Client Reporting & Audits: Provide regular performance reports and conduct in-depth audits to optimize social media channels.
  • Onboarding & Offboarding: Welcome new clients with a smooth onboarding process and manage professional transitions when wrapping up accounts.
  • Catch-up & Brainstorming Calls: Regularly check in, share progress, and collaborate on fresh ideas.
  • Discovery Calls: Lead client calls and assist with new client discovery.

Requirements

  • Friendly and Approachable: Excellent communication skills and a friendly demeanor.
  • Strategic and Organized: Ability to juggle tasks with ease and prioritize multiple projects.
  • Experienced in Social Media Marketing: Strong understanding of Instagram, TikTok, and Pinterest.
  • Client-Focused: Dedicated to delivering exceptional results and exceeding client expectations.

What We Offer

  • Remote Working: Flexible hours and a remote work environment.
  • Unlimited Holiday: Take time off when you need it.
  • Paid-for Wellness Days: Prioritize your well-being.
  • Commission on Top of Salary: Earn extra income based on your performance.
  • A Supportive Team Culture: Collaborate with a talented and dedicated team.
  • Opportunities for Growth: Expand your skills and advance your career.

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