Hotel Operations Manager

1 week ago


Cambridge, Cambridgeshire, United Kingdom edyn Full time

We are seeking a skilled Hotel Operations Manager to lead our Front of House team at edyn/Hyatt Centric, Cambridge.

Care comes from a place of empathy and authentic human connection. We care by truly seeing people and getting to know them as unique individuals so we can design and deliver personal experiences. We want to make a difference in the lives of all those we touch: colleagues, guests, owners, operators, community members, and shareholders. Being your best is about being your authentic self in each moment engaged, fulfilled, and ready to take on the world.

Our hotel offers understated luxury and art deco touches, creating generous, well-designed spaces that offer the ultimate blend of home comfort and modern style infused with local charm. As part of Hyatt, we are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

We strive to reflect the world we care for with teams that achieve and grow together.

In this role, you will:

  • Align Front of House with Corporate Strategy: Ensure that all Front of House (FOH) operations are in complete alignment with the overarching Corporate Strategy and that hotel-specific initiatives are implemented effectively.
  • Represent FOH in Management: Serve as the liaison between the Front of House team and hotel management, ensuring seamless communication and collaboration.

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