Business Operations Manager

2 weeks ago


Winchester, Hampshire, United Kingdom Lane Clark & Peacock LLP. Full time

Join Lane Clark & Peacock LLP, a leading independent consultancy that combines powerful analytics with human expertise to create a more positive future. Our company provides market-leading capabilities across pensions and financial services, energy, health, and analytics.

We strive to build an inclusive workplace where all forms of diversity are valued. As our ideal candidate, you will work as part of the on-site central support team, providing administrative support for the Pensions Administration department and taking responsibility for staff development and prioritizing of central support work for the team.

  • You will manage all aspects of people management, including performance and absence management, and ensure staff receive the appropriate training and guidance.
  • Carry out formal annual summaries and regular check-ins. Be accessible and approachable for all team members.
  • Anticipate areas where problems may arise and implement preventative measures.
  • Take a proactive role in recruitment on the team.
  • Work collaboratively with the London team and provide cross-location support if needed.
  • Ensure all work is logged accurately and promptly, and allocate daily priorities accordingly.
  • Plan scheduled long-term tasks and oversee progress.
  • Complete a weekly report for the management team.
  • Ensure timesheets are submitted promptly and reviewed prior to submission.
Required Skills and Qualities:
  • Prior experience in an administrative role, ideally in a Team Leadership position.
  • Well-organized and personable.
  • Ability to work using your own initiative and as part of a team.
  • Deliver excellent customer service and meet tight deadlines.
  • Be conscientious, reliable, efficient, and willing to learn and help.
Benefits:
  • Access to internal wellbeing networks.
  • 26 days annual leave (pro-rata for part-time working) plus bank holidays.
  • Private medical insurance.
  • Cycle to work scheme.
  • Digital GP services.
Additional Benefits:
  • Life assurance.
  • Income protection.
  • Enhanced maternity/paternity/adoption and shared parental leave.

The salary for this position is £50,000 - £60,000 per annum, depending on experience.


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