Store Operations Manager

5 days ago


Winchester, Hampshire, United Kingdom British Heart Foundation Full time

We're seeking an experienced Store Operations Manager to join our British Heart Foundation team in Winchester.

About the Role

This is a fantastic opportunity for a motivated and results-driven individual to take on a key leadership role within our store. As a Store Operations Manager, you will be responsible for supporting the Store Manager with day-to-day store operations, taking full responsibility in their absence, and inspiring and supporting colleagues to deliver excellent customer service.

Key Responsibilities
  • Support the Store Manager with store operations, including stock management, inventory control, and visual merchandising.
  • Take full responsibility for the store in the absence of the Store Manager, ensuring seamless continuity of operations.
  • Inspire and support colleagues to deliver exceptional customer service, driving sales and customer engagement.
  • Maintain high standards of store appearance, adhering to company policies and procedures.
  • Collaborate with the Store Manager to achieve sales targets and business objectives, identifying opportunities for growth and improvement.
What You'll Need

To be successful in this role, you'll need:

  • A minimum of 1-2 years' experience in a retail or customer-facing environment, preferably in a management or supervisory capacity.
  • Demonstrated ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • A collaborative and flexible approach, willing to adapt to changing circumstances and priorities.
  • Strong organizational and problem-solving skills, with attention to detail and accuracy.
Working for Us

The British Heart Foundation is one of the UK's leading charities, dedicated to fighting heart disease and stroke. We're passionate about creating a workplace culture that's inclusive, supportive, and rewarding. As a member of our team, you'll have access to:

  • A competitive salary range of £38,000 - £45,000 per annum, depending on experience.
  • A comprehensive benefits package, including pension scheme, life assurance, and employee assistance program.
  • Ongoing training and development opportunities, designed to help you grow and succeed in your career.
  • A dynamic and supportive work environment, where you'll be encouraged to share your ideas and contribute to our mission.

Please note that the salary range may vary based on location and other factors.



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