Technical Service Desk Advisor

2 days ago


Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full time

**Your Opportunity**

We are seeking an experienced ICT Infrastructure Support Specialist to join our Service Desk team. As a key member, you will manage escalated tickets, interacting with end-users and resolving complex issues. You will also work closely with the Infrastructure Support Assistant to ensure technical accuracy of knowledge base articles.



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