IT Infrastructure Development Officer

6 days ago


Motherwell, North Lanarkshire, United Kingdom North Lanarkshire Council Full time
Key Responsibilities
  • Manage escalated tickets involving complex/extended interaction with end users
  • Provide technical support and assistance to colleagues and staff
  • Collaborate with the Service Desk Infrastructure Support Assistant to develop and maintain knowledge base articles

We are committed to delivering high-quality IT services and ensuring that our customers receive the best possible experience. If you are passionate about providing excellent customer service and have experience in an ICT infrastructure development or support environment, we would like to hear from you.



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