Fintech Relationship Manager
14 hours ago
Silverfin Data Processor Addendum incorporated is a leading provider of financial management software, dedicated to delivering innovative solutions to the accounting community. We are committed to excellence, innovation, and customer satisfaction.
This is a fantastic opportunity to join a dynamic and growing company, where you will have the chance to make a real impact on our customers' success. If you are passionate about Customer Success, have a strong accounting background, and a proven track record of driving results, we encourage you to apply.
Key Responsibilities:
- Cross-Functional Collaboration: Work closely with our Product, Marketing, and Sales teams to identify opportunities for growth and improvement.
- Customer Education: Develop and deliver high-quality educational content to our customers, ensuring they get the most from our software.
- Relationship Building: Build and maintain strong relationships with customers, understanding their needs and providing tailored solutions.
Requirements:
- A minimum of 5 years' experience in a Customer Success or related role.
- Strong accounting background by experience in practice or within the accounting fintech industry.
- Commercial experience of working in an accounting practice would be a distinct advantage.
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