Product Manager

6 days ago


London, Greater London, United Kingdom NEC Full time

Job Summary

We are seeking a highly skilled Product Manager to join our Housing and Resident Management team at NEC. As a Product Manager, you will play a pivotal role in shaping and delivering cutting-edge products for the Social Housing community.

Key Responsibilities

  • Conduct market research to understand legislative, regulatory, competitive, economic landscape, as well as changing market drivers for your business process areas.
  • Develop expertise in your product area, with the ability to deal with queries from customers and internal stakeholders.
  • Collaborate with customers through co-design workshops, User Group sessions and customer meetings to fully understand what's happening in the sector and how this influences customer requirements.
  • Define customer business needs and objectives to ensure that NEC Housing products and solutions meet or exceed customer/market expectations.
  • Build business cases to define market uptake, pricing and margin analysis.
  • Identify any 3rd party requirements to complete the user requirements. Liaise and manage requirements with 3rd party suppliers, systems integrators or other organisations as required.
  • Define the roadmap for your product area(s).
  • Assist the Pre-Sales/Sales team with the production, review and management of bid responses, sales proposals and quotations, as required.
  • Produce and deliver presentations for both customer and internal audiences.
  • Support product launch activities.

Requirements

  • Experience in UK Social Housing, either as a customer or software solution provider.
  • Strong knowledge of project life-cycle, methodologies, and delivering projects on time and budget.
  • Experience in defining product enhancements, UI/UX design, and Agile new product development.
  • Experience with housing management systems or related software.

Desirable Skills

  • Excellent presentation and communication skills.
  • Proven ability to build relationships and understand client perspectives.
  • Effective time management and resource allocation.
  • Strong decision-making skills.
  • Full, valid UK/EC driving license for travel.
  • Experience in end-to-end product life cycle management.
  • Experience of designing digital solutions for the social housing sector, including mobile apps and web platforms.
  • Proficiency in tools like Figma, JIRA.

What We Offer

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
  • 25 days paid holiday with the option to buy/sell (FTE).
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
  • A Group Pension Plan with fantastic employer contributions up to a maximum of.
  • A selection of flexible benefits to suit your individual needs.
  • All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects.


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