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Customer Service and Systems Manager

2 weeks ago


Sunderland, Sunderland, United Kingdom This is an IT support group Full time

Job Description:

As a Contact Centre Operations Expert at ATG Entertainment, you will be responsible for the day-to-day operation of our contact centre systems. This includes managing vendor relationships, monitoring system performance, and ensuring compliance with data protection regulations.

Key Skills:

  • Technical knowledge of contact centre software applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

Salary:

£32,000 per annum.

Location:

1st Floor, The Yard, Sunderland, Tyne and Wear, SR1 3AW.

Company Overview:

ATG Entertainment is a leading provider of live entertainment solutions. We are proud to stand at the forefront of the industry, delivering unforgettable performances for audiences in our landmark venues.