Customer Service Ambassador

4 days ago


Sunderland, Sunderland, United Kingdom Grosvenor Casinos Limited Full time
About Us

Grosvenor Casinos Limited is a leading provider of entertainment and leisure services, with a network of casinos across the UK.

We are committed to delivering exceptional customer experiences and creating a welcoming environment for all our guests.

What We Offer:

  • A competitive salary of £20,000 - £25,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • A fun and dynamic working environment
  • The chance to work with a leading brand in the hospitality industry

Job Description:

The successful candidate will be responsible for providing exceptional customer service and creating a welcoming atmosphere for our guests. This will involve greeting and welcoming guests upon arrival, taking food and drink orders accurately and efficiently, handling cash and card transactions professionally and securely, and providing recommendations on menu items and beverages.

Requirements:

  • Excellent communication skills
  • Ability to work well under pressure
  • Strong passion for delivering high-quality customer experiences


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