Customer Experience Ambassador

11 hours ago


Sunderland, Sunderland, United Kingdom Proper Pubs - Stonegate Group Full time

About the Role:

We are seeking an experienced customer service professional to join our team at Proper Pubs, one of the UK's leading operators of pubs, bars, and late-night venues.

Main Responsibilities:

  • To deliver exceptional customer service, ensuring that every guest feels welcome and valued.
  • To prepare and serve high-quality food and drink to our guests.
  • To maintain a clean and safe environment for guests and colleagues.

About Us:

We cater for every occasion, with our quality range of ales, gins, and Sunday carvery making us a firm favourite with customers.

What We Offer:

  • Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Estate
  • Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers
  • VIP entry to our Pubs and Bars
  • Flexible working
  • David Lloyd Corporate Discount Rates
  • Discounted Dental Insurance
  • Wagestream – Early access to your earned wages

About Stonegate Group:

We're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom.

Estimated Salary:

The estimated salary for this role is between £18,000 - £20,000 per annum, depending on experience.



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